Your trusted partner for all your plumbing needs!
At ASK Plumbing & Heating Centre, we pride ourselves on providing top-quality plumbing products and exceptional customer service to both trade and retail customers. With over 25 years of trade experience, we have established ourselves as one of the largest suppliers of residential and commercial plumbing products in Maidstone and the Medway towns.
Our commitment to good honest customer service and competitive prices has earned us a reputation as one of the most trusted plumbing merchants in the region. We guarantee to provide the right plumbing advice and products our customers deserve, and our service is second to none.
Our Services
We offer a wide range of products and services, including boilers, radiators, pipes, and fittings, taps, showers, bathrooms, and more. We are approved dealers of top brands such as Vaillant, Worcester, and Heatline, and we stock a massive range of plumbing products from quality manufacturers based in the UK and Europe.
Our trade counter is open Monday to Friday from 7:30 am to 5 pm and Saturday from 8:30 am to 4 pm. We offer free local delivery on all plumbing parts, boilers, taps, showers, and bathroom suites, making it convenient for our customers to get the products they need when they need them.
Product Range
Our product range is extensive and includes bathroom suites, taps, showers, boilers, radiators, pipes, and fittings from top manufacturers such as Aqualisa, Crosswater, Vado, Hudson Reed, Roca, Bristan, QX, Ideal Standards, and Roper Rhodes. We are constantly updating our range to ensure that our customers have access to the latest products and technology.
Why Choose Us
At ASK Plumbing & Heating Centre, we are committed to providing exceptional customer service, honest advice, and competitive prices. Our team of experts is always available to offer advice and guidance to ensure that our customers get the right products for their needs. We are proud of our reputation as one of the most trusted plumbing merchants in the region, and we strive to maintain the highest standards of service and quality.
Customer Service
The staff at Ask Plumbing are highly praised for their excellent customer service, with many reviewers mentioning the helpful and knowledgeable staff who went above and beyond to assist them. Several reviewers thanked specific staff members, such as Jamie, Gary, and Connor, for their exceptional service.
Product Quality
The products sold at Ask Plumbing are described as good quality, and in one instance, a customer had a problem with a product, but it was returned and replaced promptly without any fuss.
Positive Experiences
Many customers had positive experiences at Ask Plumbing, with some mentioning that the staff made mundane tasks more enjoyable and comfortable. One customer even described feeling "joyous" after visiting the store.
Negative Experiences
However, not all experiences were positive. A few customers had negative encounters with staff, describing them as unhelpful, rude, and unprofessional. One customer mentioned being sworn at and felt that the staff member was sexist.
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