Trust B-Line - Your Safe and Reliable Taxi Service
B-Line Taxis is a family-run business that has been providing a reliable and professional taxi service to the local community of Barnstaple, North Devon since 1998. We pride ourselves on putting our customers at the heart of everything we do, and our team of experienced drivers and dispatchers work hard to ensure that every customer has a safe, comfortable, and enjoyable journey.
Our fleet of over 20 vehicles is comprised of saloons, hatchbacks, high riders, low riders, MPVs, executive cars, 8-seaters, and wheelchair-accessible vehicles, ensuring that we can cater to all our customers' needs. Whether you need a taxi for a local journey, a school run, a hospital visit, or a corporate event, we have the right vehicle for you.
At B-Line Taxis, we believe in using the latest technology to improve our service. Our telephone and dispatch system, combined with our mobile app, allows us to track our vehicles in real-time, ensuring that our customers are kept up-to-date with their journey and can track their taxi's arrival.
Our drivers are all DBS-checked, licensed, and approved by the local authority, and we take immense pride in our work. We understand the importance of providing a polite, friendly, and reliable service, and we go the extra mile to ensure that every customer is satisfied with their experience.
Our Services
We offer a range of services to cater to our customers' diverse needs, including local journeys, 8-seater vehicles, wheelchair-accessible transport, school contracts, corporate accounts, and hospital runs. Whether you need a taxi for a night out, a day trip, or a regular commute, we have a service to suit you.
Our local journeys service is designed to provide a reliable and affordable way to get around Barnstaple and the surrounding areas. With a range of vehicles to choose from, we can accommodate groups of all sizes and provide a comfortable, safe, and enjoyable journey.
Our 8-seater vehicles are perfect for families, parties, and groups of friends, providing ample space and comfort for a comfortable journey.
Our wheelchair-accessible vehicles are designed to provide transport for passengers with mobility impairments, ensuring that everyone can access our services.
Our school contracts service provides a safe and reliable way for children to get to and from school, giving parents peace of mind.
Our corporate accounts service is designed to provide a professional and reliable transport service for local businesses, helping to improve productivity and reduce costs.
Our hospital runs service provides a safe and comfortable way for patients to get to and from hospital appointments, ensuring that they receive the care they need.
Overall Experience
The reviews of B-Line Taxi Company are mostly positive, with many customers praising the company's reliability, punctuality, and friendly drivers.
Positive Aspects
- Polite and courteous receptionists and drivers
- Excellent service, with timely arrivals and departures
- Text alerts and notifications for booking confirmations and arrival times
- Clean and well-maintained vehicles
- Friendly and helpful drivers
- Suitable for women traveling alone and for those requiring special assistance
Negative Aspects
- Some customers experienced long wait times for answer calls, leading to frustration and eventual cancellation of bookings
- One driver was reported to be racist and misogynistic, leading to an uncomfortable experience for a passenger
- One driver took a wrong route, resulting in extra costs and delays
- Some customers experienced poor customer service, with complaints ignored or unaddressed
- One customer reported dangerous and aggressive driving towards a cyclist
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