Business Details
9 Years
experience
Emergency
services
Stairlift Installation & Repair Services in Malmesbury
Simply Stair Lifts is a family-run business established in 2017, dedicated to helping individuals regain independence through expert stairlift solutions. Based in Malmesbury, Wiltshire, we serve communities across the West and South West of England, offering installation, servicing, and emergency repairs for new and reconditioned stairlifts. Our team of qualified electrical and mechanical engineers, led by father-and-son duo Brian and Jack Pinchbeck, combines technical expertise with compassionate service.With over 60 five-star reviews, we pride ourselves on reliability, transparency, and customer-first care, ensuring stairlifts are tailored to individual needs. Our 24/7 emergency helpline and annual servicing options reflect our commitment to long-term client support, while competitive pricing and flexible finance options make accessibility solutions affordable. Every installation is backed by comprehensive aftercare, including safety checks and user training, ensuring peace of mind for all customers.
Services
Stairlift Installation
Stairlift Servicing
Stairlift Repairs
Stairlifts for Sale
24/7 Emergency Repairs
Details
- Year established: 2017
Highlights and features
- Family-run business with 24/7 emergency stairlift repairs
- Qualified electrical and mechanical engineers with NVQ Level 2 certification
- Transparent pricing with no aggressive sales tactics
- Over 60 five-star Google reviews for reliability and service quality
- Flexible finance and rental options for all budgets
What people say
Fantastic service
Very friendly
Efficient family business
Reasonably priced
No aggressive contracts
Services
Stairlift Installation
We install new and reconditioned stairlifts on straight or curved staircases, tailored to your home's specifications. Our qualified engineers ensure seamless integration with minimal disruption, offering options from budget-friendly models to premium curved designs. Every installation includes safety checks, user training, and a 12-month warranty for complete peace of mind.
Stairlift Servicing
Regular servicing extends your stairlift's lifespan and ensures optimal performance. Our engineers conduct thorough inspections, cleaning, lubrication, and component checks across Wiltshire and the South West. Annual maintenance contracts are available for both our customers and those who purchased stairlifts elsewhere, guaranteeing reliability when you need it most.
Stairlift Repairs
Our 24/7 emergency repair service addresses stairlift malfunctions promptly across the M4 corridor. Whether your lift jerks, stalls, or fails to charge, our engineers arrive equipped with spare parts to resolve issues efficiently. We service all makes and models, ensuring you're never left stranded on the stairs due to unexpected breakdowns.
Stairlifts for Sale
We offer a range of Homeglide stairlifts, including compact straight models from 2,000 and curved options from 5,200. Reconditioned units provide cost-effective alternatives with full refurbishment and warranty. Our experts help you select the ideal model based on staircase dimensions, weight capacity, and lifestyle requirements.
24/7 Emergency Repairs
Available round-the-clock for urgent stairlift issues, our emergency service prioritises rapid response times across South West England. Engineers carry essential spare parts to fix common faults during the first visit, minimising downtime. This service is open to all customers, regardless of where they originally purchased their stairlift.
People
Brian Pinchbeck
Co-Founder
With decades of experience in the mobility industry, Brian co-founded Simply Stair Lifts to combine family values with expert stairlift solutions. His focus on customer care ensures every client receives reliable, transparent service tailored to their independence needs.
Jack Pinchbeck
Co-Founder & Engineer
A qualified mechanical and electrical engineer with NVQ Level 2 in stairlift installation, Jack leads technical operations at Simply Stair Lifts. His hands-on approach and commitment to prompt, friendly service have earned the company its five-star reputation.
Questions
Do you service stairlifts you didn't install?
Yes, our engineers service and repair all makes and models, regardless of where you purchased your stairlift.
What areas do you cover?
We operate across Wiltshire, Gloucestershire, Somerset, Oxfordshire, Bristol, Bath, and South Wales, with 24/7 emergency coverage.
Are stairlifts tax-deductible?
While stairlifts themselves aren't tax-deductible, we offer finance options to make purchases more affordable for eligible customers.
How long does installation take?
Most standard installations complete within half a day, including safety checks and user training for immediate use.
What's included in annual servicing?
Our service includes rail cleaning, battery testing, lubrication, safety sensor checks, and component tightening to ensure optimal performance.
Can I rent a stairlift temporarily?
Yes, we offer flexible rental options for short or long-term use, ideal for temporary mobility challenges or recovery periods.
