Business Details
26 Years
experience
Your Trusted Source for Pet Supplies in Cinderford
Established in 2000, Hawthorn Pet Supplies is a family-run business based in Cinderford, Gloucestershire. Our team combines extensive industry experience with a genuine passion for animal welfare, offering tailored nutritional advice and a comprehensive range of pet and animal supplies. We prioritise quality and affordability, ensuring customers receive premium products at competitive prices. Our knowledgeable staff undergo regular nutritional training to provide unbiased recommendations focused on pets' needs. With a commitment to community service, we offer home delivery and maintain strong local partnerships to enhance customer convenience.
Services
Pet Food Supplies
Animal Feed Products
Home Delivery Service
Nutritional Advice
Equine Products
Details
- Year established: 2000
Highlights and features
- Family-run business serving the community since 2000
- Knowledgeable staff with ongoing nutritional training
- Extensive range of pet and animal supplies in-store
- Competitive pricing with 'Every Day Low Price' scheme
- Home delivery service for premium pet foods
What people say
Helpful, friendly staff
Fabulous service
Great value
Reliable delivery
Wide product range
Services
Pet Food Supplies
We offer a comprehensive range of premium pet foods including specialist diets for dogs and cats. Our products feature leading brands like Royal Canin and James Wellbeloved alongside our own value-priced Hawthorn range. All staff receive regular nutritional training to provide tailored advice for your pet's specific needs.
Equine Products
Our equine range includes feeds, supplements, bedding, and wormers for horses and ponies. We stock specialist products like Spillers Stud & Youngstock Mix and Dengie Hi-Fi. Customers can order select equine products online for local delivery or visit our store for the full range.
Home Delivery Service
We provide home delivery of premium dog foods directly to customers' doors. This service includes our own Hawthorn Select range and selected premium brands. Deliveries start from 25.99 for 12kg orders, with options for grain-free formulas at 33.99.
Nutritional Advice
Our team offers expert nutritional guidance based on years of industry experience. We provide honest recommendations tailored to each pet's specific requirements, focusing on health benefits rather than brand profits. Customers can bring pets in for personalized consultations with our knowledgeable staff.
Animal Feed Products
We supply feeds and supplies for various animals including poultry, pigs, rabbits, and birds. Our range includes Allen & Page Pygmy Goat Mix and Natural Free Range Layers Pellets. Products cater to smallholding needs with specialist formulations for different animal types and dietary requirements.
People
Fudge
Logistics Coordinator
Manages all local and national outgoing deliveries, ensuring efficient distribution of pet supplies and maintaining our home delivery service standards.
Luna
Customer Service Lead
Leads our customer 'meet & greet' team, providing expert product knowledge and ensuring every visitor receives a welcoming, informative shopping experience.
Nova
Product Tester
Our chief toy tester who helps evaluate product quality and durability, ensuring all items meet our high standards for pet safety and enjoyment.
Questions
What areas do you deliver to?
We offer home delivery across Gloucestershire, including Cinderford, Forest of Dean, and surrounding areas for selected premium pet foods.
Do you provide nutritional advice?
Yes, our staff have ongoing nutritional training and provide expert, unbiased advice tailored to your pet's specific dietary requirements.
What payment methods do you accept?
We accept major credit/debit cards and cash payments in-store. Payment options for online orders are confirmed during checkout.
Are your prices competitive?
We operate an 'Every Day Low Price' scheme with prices below RRP, offering up to 20% savings on selected premium brands.
Can I bring my pet into the store?
Yes, we welcome pets in-store to help us understand their needs better and provide more accurate product recommendations.