Moutan Flowers is a family-run business that has been providing high-quality flowers, gifts, and services to the North-Hampshire and West-Surrey areas since 2002. Our journey began with our first shop on Odiham High Street, and over the years, we have expanded to include two more locations in Hartley Wintney and Farnham. Our passion is to provide beautiful and unique floral designs, gifts, and accessories that enhance our customers' homes and outdoor spaces.
We take inspiration from the beautiful surrounding countryside and embrace the changing seasons by offering seasonal flowers, plants, garden, and home wares, gifts, and accessories. Our team of experienced florists and designers are dedicated to providing exceptional customer service, whether you visit us in-store or shop online. Our online shop offers a wide range of seasonal floral designs, gift plants, gifts, and accessories for local delivery.
Our Services
At Moutan Flowers, we offer a wide range of services to cater to all your floral needs. Our Events team specializes in designing stunning floral creations for all occasions, including beautiful weddings, from intimate gatherings to larger extravagant celebrations. We also offer bespoke funeral flowers and tributes to help you say goodbye to your loved ones.
In addition to our floristry services, we also offer a varied timetable of floristry and contemporary craft workshops at our Hampshire Flower School & Studio, situated within our Odiham shop. Our workshops are designed to share our passion for floral design and provide a fun and relaxed learning environment for our customers.
Our Team
Our team is made up of experienced florists, designers, and customer service professionals who are passionate about working with flowers and providing exceptional customer service. Our team includes Julie, Charlotte, Helena, Emily, Ophelia, Palma, Helen, Nicola, Freddie, Sarah, Gary, and Phillip, who are all dedicated to ensuring that you have a wonderful experience with Moutan Flowers.
Our Shops
We have three shops located in Odiham, Hartley Wintney, and Farnham, where you can visit us to browse our selection of flowers, gifts, and accessories. Our shops are designed to provide a warm and welcoming atmosphere, where you can relax and enjoy the beauty of our flowers and gifts.
Moutan Florist is a highly acclaimed business with an excellent customer service and high-quality flowers. Most customers are extremely satisfied with the service they received, praising the staff's dedication and professionalism. The staff at Moutan is very skilled at visualising and creating beautiful bouquets that meet customers' specifications. The florist also offers same-day delivery, which has been appreciated by many customers.
Moutan has received praise for their wedding flowers, with one couple stating that the flowers were absolutely beautiful and exactly what they wanted. Another customer had a last-minute request for a wedding due to a previous cancellation, and Moutan stepped in and did an outstanding job.
The business has also received compliments for their funeral arrangements, with one customer being particularly impressed by the staff's dedication and the quality of the flowers used.
Moutan has been praised for their ability to cater to specific requests, such as the need for bright flowers with different shapes for a partially blind customer. The staff's friendly and professional manner has made them stand out among customers.
However, there has been one instance where the customer was not completely satisfied with the service. A customer was specific with their details, but the final product did not meet their expectations. Despite this, the staff at Moutan took the necessary steps to resolve the issue.
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