Transforming Spaces, Enhancing Lives
At Domestic Heroes, we are a local business based in Tamworth, providing electrical and gas repairs, installations, sales, and spares for most makes and models of kitchen appliances, including integrated machines. We take pride in being well-organized, friendly, and helpful, always ready to deal with your kitchen appliance problems.
Our Services
We offer a wide range of services, including:
- Appliance Repair: We repair a wide variety of appliances, including washing machines, tumble dryers, washer dryers, dishwashers, fridges, freezers, fridge freezers, ovens, cookers, hobs, microwaves, and warming drawers. We also offer a diagnosis-only service for appliances that do not require repair.
- Oven Cleaning: Our oven cleaning service offers a cost-effective way to keep your oven in top condition. We use eco-friendly cleaning products and a gentle cleaning process to remove tough stains and grime.
- Appliance Installation: We install a wide range of appliances, from washing machines to ovens and cookers. Our experienced engineers will install your appliance quickly and efficiently, ensuring that it is installed safely and correctly.
- Appliance Maintenance: Regular maintenance is essential to ensure that your appliances remain in good working order. We offer maintenance services for a wide range of appliances, including cleaning and checking of filters, checking for worn-out parts, and making any necessary repairs.
Pricing and Payments
We believe in being transparent and upfront with our pricing. We do not charge any hidden fees, and our prices include VAT. We accept cash and most major credit cards, except Amex. We take payment at your home at the end of our visit.
Areas Covered
We cover a wide area, including:
- Tamworth
- Sutton Coldfield
- Lichfield
- Burntwood
- Cannock
- Rugeley
- Stafford
- Uttoxeter
- Swadlincote
- Burton-on-Trent
- Ashby-de-la-Zouch
- Coalville
- Atherstone
- Hinckley
- Nuneaton
- Coventry
- Coleshill
- Birmingham
- Solihull
- West Bromwich
- Walsall
- Wolverhampton
- Leicester
- Loughborough
- Lutterworth
- Halesowen
- Smethwick
- Redditch
- Derby
- Dudley
- Wednesbury
Customer Testimonials
We are proud of our excellent customer service and have received numerous reviews and testimonials from satisfied customers. You can view our customer testimonials on our website.
WEEE Regulations
As part of our commitment to the environment and customer satisfaction, we follow the WEEE (Waste Electrical and Electronic Equipment) regulations, which ensure that producers of electrical equipment pay for the services required to collect and dispose of their products in the most environmentally friendly way possible. We also offer a takeback service for customers, allowing them to recycle their old appliances on a like-for-like basis.
About Us
Domestic Heroes was established in December 2010 by Adam Goodby and Steven Bloor, who are both directors and owners of the company. We have relocated to larger premises at Unit 57 Sandy Way, Amington Industrial Estate, in April 2015, due to an ever-increasing customer database. We pride ourselves on being honest and upfront, always ready to deal with your kitchen appliance problems.
Excellent Service and Communication
Many of the reviewers have praised Domestic Hero's excellent service, communication, and professionalism. The engineers have been described as friendly, helpful, and polite, with some going above and beyond to ensure customer satisfaction. The company's prompt responses to queries and appointments have also been commended.
Difficult Experience
On the other hand, one reviewer had a very negative experience with Domestic Hero. They claimed that the company's manager, Adam Goodby, was rude and patronizing, and failed to provide good customer service. The reviewer was unhappy with the way they were treated and felt that the company's replies to negative reviews were dismissive and unhelpful.
Positive Experiences
The majority of reviewers have had positive experiences with Domestic Hero, praising the company's responsive communication, efficient service, and professional engineers. Several reviewers have mentioned specific engineers who provided excellent service, such as Ronnie, Scott, and Nick.
Negative Experience
The negative experience reported by Louise Nguyen was Exceptionally appalling, with poor customer service and a lack of professionalism. The reviewer felt that the company's reply to negative reviews was unhelpful and dismissive.
Be the first to review Domestic Heroes.
Write a Review
