Business Details
23 Years
experience
Professional Property Letting Services in Crawley
Established in 2003, One Rent has redefined property letting and management by offering tailored services that prioritise tenant and landlord satisfaction. Our approach combines modern technology with personal service, ensuring stress-free experiences for both parties. We specialise in guaranteed rent schemes, in-house maintenance support, and professional tenant management. Our team's expertise in navigating complex tenancy agreements and compliance requirements ensures landlords receive reliable returns while tenants enjoy well-maintained properties. With membership in the Tenancy Deposit Scheme and adherence to strict redress protocols, we maintain transparency and accountability in all transactions.Our commitment to innovation is evident in our user-friendly application processes and dedicated fault-reporting systems. By maintaining direct communication channels with both landlords and tenants, we resolve issues efficiently while upholding professional standards. Our services extend to corporate clients requiring streamlined property solutions, demonstrating our adaptability to diverse client needs. Through consistent process refinement and adherence to regulatory frameworks, we have built a reputation for trustworthiness in the property sector. Our focus on continuous improvement ensures we remain responsive to evolving market demands while maintaining core service excellence.
Services
Property Letting
Guaranteed Rent
Maintenance Management
Tenant Referencing
Corporate Lettings
Details
- Year established: 2003
Highlights and features
- We offer guaranteed rent schemes for landlord financial security
- Our in-house maintenance team ensures prompt property repairs
- We provide 24/7 fault reporting with clear cost transparency
- Our digital application process streamlines tenant and landlord interactions
- We maintain full compliance with property management regulations
Associations and certifications
- Tenancy Deposit Scheme
- Property Redress Scheme
- CMP
What people say
Fast response
Professional support
Helpful staff
Stress-free process
Clear communication
Services
Property Letting
We specialise in residential property letting with comprehensive tenant screening and matching. Our process ensures suitable tenant placements through rigorous referencing checks. Landlords benefit from our market expertise in setting competitive rental values.
Guaranteed Rent
Our guaranteed rent scheme provides landlords with fixed monthly payments regardless of tenancy status. This service includes property management responsibilities and maintenance coordination. Landlords receive reliable income while we handle tenant relations and property upkeep.
Maintenance Management
We offer responsive maintenance solutions with clear cost structures for repairs. Our system prioritises urgent issues while maintaining transparent pricing. Tenants can report faults through dedicated channels with defined resolution timelines.
Tenant Referencing
Our thorough referencing process evaluates prospective tenants' suitability through credit history and employment verification. We ensure responsible tenant placements while maintaining compliance with housing regulations. This service protects landlords' investments through rigorous assessment.
Corporate Lettings
We provide tailored property solutions for corporate clients requiring residential accommodations. Our streamlined application process caters to business needs with dedicated account management. Companies benefit from efficient booking systems and maintenance support for corporate tenants.
Questions
How do I apply for a rental property?
Complete our online application form with personal and employment details. We'll contact you within one business day to proceed.
What happens if I need emergency repairs?
Report faults through our dedicated system. We'll assess urgency and schedule repairs with clear cost explanations before work begins.
Do you offer guaranteed rent schemes?
Yes, our guaranteed rent programme provides fixed monthly payments to landlords regardless of occupancy status, with full property management included.
How are maintenance costs calculated?
Costs include hourly labour charges (£40 + VAT) plus material expenses. We provide detailed quotes before undertaking any work.
What tenant referencing checks do you perform?
We verify credit history, employment status, and previous rental references. All applicants undergo comprehensive affordability assessments.
