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At Boleyn Medical Centre, we are dedicated to providing high-quality healthcare services to our patients in a compassionate and caring environment. Our team of experienced healthcare professionals is committed to delivering personalized care to each and every patient, ensuring that their unique needs are met with utmost care and attention.
Our Services
Our medical centre offers a wide range of services designed to cater to the diverse healthcare needs of our patients. These services include:
- Appointments: We offer flexible appointment scheduling to accommodate the busy schedules of our patients. Our team of doctors and healthcare professionals are available for consultations, check-ups, and treatment.
- Clinics: We provide specialized clinics for specific healthcare needs, including diabetes, asthma, and cancer screening.
- Medication Requests: We assist patients with medication requests, ensuring that they receive the necessary medications and treatment.
- Test Results: Our team provides timely and accurate test results, enabling patients to receive prompt diagnoses and treatment.
- Medical Certificates: We issue medical certificates for patients who require documentation for work, school, or other purposes.
- Advocacy Support: Our patient advocacy team provides support and guidance to patients, ensuring that their rights and needs are respected.
- Non-NHS Services: We offer non-NHS services, including private medical services, for patients who require additional care and attention.
Our Commitment to Patient Care
At Boleyn Medical Centre, we are committed to delivering exceptional patient care that exceeds expectations. Our team of healthcare professionals is dedicated to providing compassionate, personalized care that addresses the unique needs of each patient. We strive to create a welcoming and inclusive environment that makes our patients feel valued, respected, and supported throughout their healthcare journey.
Our Mission
Our mission is to provide high-quality, patient-centred healthcare services that promote health, wellbeing, and quality of life. We are committed to delivering exceptional care that is tailored to the unique needs of each patient, while fostering a culture of compassion, respect, and inclusivity.
Poor Experience with Doctors and Staff
Patients have expressed frustration with the doctors and staff at the medical center. Many have reported rude and unkind behavior from the doctors, particularly one female doctor of African descent. Patients feel that they are not listened to and are rushed through their appointments. Some have even reported being ignored or dismissed by the doctors.
Difficulty with Appointments and Communication
Patients have also struggled to get appointments, with some being told to call back the next day or being given appointments weeks in advance. Others have reported poor communication from the staff, with calls and messages going unanswered. Some have even been refused help by the receptionists.
Disorganization and Inefficiency
The medical center has been criticized for its disorganization and inefficiency. Patients have reported long wait times, even for simple tasks like picking up medical records. Some have also experienced delays in getting test results or receiving prescribed medication.
Positive Experiences
However, some patients have reported positive experiences with the medical center. They have praised the friendly and helpful reception team, as well as certain doctors who have taken the time to explain their conditions and offer alternative treatments. Some have even recommended the practice to friends and family.
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