To give our customers top quality products and a first class service
Our Vision
Orchard Timber Products is a leading supplier of high-quality timber and building materials, dedicated to exceeding customer expectations through exceptional quality, service, and sustainability. Established in the heart of Angus, we serve domestic and commercial clients across central Scotland.
Our Expertise
Our extensive product range includes:
- Timber Products: Extensive selection of dressed and undressed timber, ideal for construction, DIY projects, and furniture making.
- Sheet Materials: Diverse range of sheet materials such as chipboard, OSB, plasterboard, and plywood, offering excellent value.
- Kitchens: Design your dream kitchen with our stunning range of kitchen materials, appliances, and inspiration.
- Flooring: From classic laminate and solid wood flooring to elegant engineered wood options, find the perfect flooring solution.
- Doors & Hardware: Enhance your space with high-quality oak, walnut, pine, and white primed internal doors, bi-fold doors, and sliding patio doors.
- Bathrooms: Create a warm and luxurious bathroom with our wide selection of tiles, taps, fixtures, and mirrors.
What Sets Us Apart
At Orchard Timber Products, we pride ourselves on:
- Outstanding Customer Service: Our friendly and knowledgeable staff are available to assist you in-store, over the phone, or online.
- Deliveries: We operate a fleet of reliable delivery vehicles covering Angus, Tayside, Perth & Kinross, Fife, Grampian, Lanarkshire, Glasgow, Central Scotland, and The Lothians.
- Quality Products: We partner with trusted suppliers to bring you high-quality timber and building materials.
Friendly and Helpfull Staff
The reviews highlight the excellent customer service provided by Orchard Timber's staff. Many customers have praised the friendly and helpful nature of the staff, with several mentioning specific members of staff who went out of their way to assist them. This includes Jack, Stuart, and Eric, who were all commended for their helpfulness and willingness to assist.
Quick and Efficient Service
The reviews also highlight the quick and efficient service provided by Orchard Timber. Several customers have praised the fast turnaround time for ordering and delivery, with some even mentioning same-day delivery. The staff were also commended for their helpfulness in communicating the status of orders and delivering products to the customer's doorstep.
Competitive Prices
The reviews suggest that Orchard Timber offers competitive prices for their products. Several customers have mentioned that they received great value for money and that the prices were comparable to other local suppliers.
Some Issues with Customer Service
However, one customer did report a negative experience with the customer service. James Jones gave a 1-star rating and mentioned that the warehouse manager was rude and made him feel unwelcome due to his disability.
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