Creating exceptional first impressions, every time, for every client
Maxim Facilities Management is a leading independent facilities management company in the UK, renowned for our customer-centric approach and rapid response system. With a flat management structure, we can make critical decisions swiftly, ensuring unparalleled service delivery to our clients. Our exponential growth is a testament to our commitment to excellence and our ability to create great, long-lasting first impressions through our comprehensive range of cleaning and facilities management solutions.
Our Services
At Maxim, we offer a wide array of services tailored to meet your specific needs. Our commercial cleaning services encompass daily office cleaning, industrial cleaning, and specialist cleans. Additionally, we provide comprehensive facilities management solutions, industrial cleaning services, window cleaning, landscape gardening, carpet and floor cleaning, graffiti removal, painting and decorating, and the procurement of consumables, among others. Our services are available to businesses in Sunderland, Newcastle, Leeds, Middlesbrough, York, and across England and Scotland.
Commercial Cleaning
Our commercial cleaning services cater to a diverse range of businesses. From daily office cleaning to industrial and specialist cleans, we have the capability and expertise to handle any cleaning task. Our team of professionals is dedicated to delivering immaculate results, ensuring your business premises always look their best.
Facilities Management
We provide complete, customised facilities management solutions. Our services extend beyond commercial cleaning to include daily office cleaning, window cleaning, landscape gardening, carpet and floor cleaning, graffiti removal, painting and decorating, and the purchasing of consumables and arranging washroom and hygiene facilities. With Maxim, you can focus on your business while we manage your facilities.
Industrial Cleaning
Our industrial cleaning services cater to a wide range of industrial and office-based organisations. Our team is equipped with the latest technology and cleaning methods to deliver exceptional results in the most challenging environments.
Window Cleaning
Our dedicated window cleaning team is fully trained to work in challenging environments. We use the latest technology and techniques to ensure your windows are cleaned to the highest standards.
Hygiene & Washroom Services
At Maxim, we prioritise hygiene. We guarantee unrivalled cleanliness for your washroom and hygiene facilities, ensuring a safe and pleasant environment for your employees and visitors.
Landscaping & Grounds Maintenance
Our expert landscape gardeners are dedicated to maintaining all aspects of your grounds. From regular maintenance to seasonal landscaping, we ensure your outdoor spaces are always looking their best.
Fully Managed Service
We offer a fully managed service, allowing our clients to focus on their business while we manage ours. Our operations team frequently carries out on-site visits to ensure standards are always high.
Quality Assurance
At Maxim, our commitment to continuous improvement drives us to provide a first-class customer experience. We continually review and implement new, improved, and sustainable methods of working, investing in the latest technologies to monitor key performance indicators across all client accounts.
Fully Accredited
We are fully accredited, holding ISO 9001 and 14001 certification. We are also corporate members of the British Institute of Cleaning Science (BICSc), the largest independent professional membership and educational body within the cleaning industry.
Company Culture and Management
Many reviewers have expressed negative experiences with the company's management and culture. Several reviewers have described the company as a "joke" and claim that they prioritize their favorites over others. One reviewer felt that the company didn't value its employees and didn't take their concerns seriously. Another reviewer mentioned that they were treated like a "piece of rubbish" and had a horrible experience working with the company.
Work-Life Balance and Job Satisfaction
Some reviewers have mentioned that the company's workload and expectations were unrealistic. One reviewer felt that they were expected to work long hours without adequate compensation. Another reviewer mentioned that they had to provide their own tools and equipment to do their job, which added to their stress and dissatisfaction.
Pay and Benefits
Several reviewers have expressed dissatisfaction with the company's payment practices. One reviewer felt that they were owed pay from October, while another reviewer mentioned that they were still waiting to receive their p45 and details of their workplace pension. Another reviewer felt that they weren't paid for the hours they worked.
Customer Service and Communication
One reviewer mentioned that they had difficulty communicating with the company regarding their pay and benefits. Another reviewer felt that the company didn't respond to their complaints in a satisfactory manner.
Positive Experiences
While there were many negative experiences, a few reviewers did have positive experiences with the company. One reviewer mentioned that the team was friendly and supportive, and they felt valued and appreciated. Another reviewer felt that the company had a good atmosphere and supportive management.
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