"Cherish The Dress" - Preserving your memories with care.
At Downtons Dry Cleaning, we pride ourselves on being the Southwest's premier eco-friendly dry cleaner, commercial laundry, and linen hire company. Since 2015, we have continued to provide excellent customer service at every level, whilst achieving a high-quality finish across all our products. We are passionate about what we do, and we think it shows! Our team is dedicated to providing a professional and efficient service, ensuring that our customers receive the best possible experience.
Our Services
We offer a wide range of services to cater to both individual and business needs. Our dry cleaning services include wet cleaning, specialist item cleaning, and wedding dress cleaning. We understand the importance of preserving your garments, and our specialist knowledge, evaluation, and fabric identification ensure that we use the most appropriate cleaning methods. For businesses, we provide a comprehensive laundry and linen hire service, catering to hotels, holiday cottages, wedding venues, and B&Bs. We offer a personal service, providing high-quality linen tailored to the individual needs of your business.
Our Approach
At Downtons, we believe in providing a bespoke service that meets the unique needs of each customer. We take the time to understand your requirements, whether it's a delicate wedding dress or a bulk laundry order for your business. Our team is trained to provide exceptional customer service, ensuring that you feel valued and confident in our ability to deliver high-quality results. We are committed to using eco-friendly practices wherever possible, making us a responsible and sustainable choice for your dry cleaning and laundry needs.
Our History
Since being voted "Winner of Best Newcomer" at the Laundry and Dry Cleaning Awards in 2015, we have continued to grow and develop our services. We are proud of our achievements and are dedicated to maintaining our high standards of quality and customer service.
Dry Cleaning and Repair Services
Downtons offers dry cleaning services that cater to the needs of customers, providing fast and friendly assistance. The team is skilled at removing stubborn stains, including buttery fingerprints left by children, and takes great care in handling items left in pockets. Their service is highly appreciated by customers, who value the professionalism and expertise of the team.
Customer Satisfaction
Customer satisfaction is paramount for Downtons, as evidenced by the positive feedback from clients. They are praised for their attention to detail and ability to restore items to their original condition. The team's commitment to providing a high-quality service has led to repeat business and positive recommendations from satisfied customers.
Commercial Laundry Unit
Downtons also operates a commercial laundry unit, which was recently showcased to interested visitors. The facility uses state-of-the-art equipment to wash and iron sheets for hotels, demonstrating their commitment to maintaining high standards in all aspects of their business.
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