Business Details
43 Years
experience
Emergency
services
Expert Drainage Services in Torquay
Established in 1983 by Ken Twydell, Draincure is a family-run business specialising in drainage solutions across South Devon. With over four decades of experience, we combine traditional expertise with cutting-edge technology, including high-pressure water jetters, CCTV survey equipment, and drain lining systems. Our team, led by Ken and his son James, prioritises transparency, reliability, and customer education, offering fixed-price domestic services and detailed reporting for complex projects. We serve Torbay, Teignbridge, South Hams, Exeter, and surrounding areas, maintaining a reputation for prompt, professional service.Our investment in advanced machinery ensures efficient problem resolution, from unblocking sinks to comprehensive sewer surveys. We adhere to strict ethical standards, providing clear pricing, no hidden fees, and 24/7 emergency availability. Our commitment to quality is evidenced by our Brawoliner-approved status for drain lining since 2003, reflecting our dedication to industry-leading practices.
Services
Drain unblocking
CCTV surveys
Drain relining
Root cutting
Descaling pipes
Emergency service
Sewer inspections
Pipe reforming
Fatberg removal
Lost item retrieval
Details
- Year established: 1983
Highlights and features
- We have 40 years of specialist drainage experience since 1983
- Family-run business with Brawoliner-approved drain lining expertise
- Transparent fixed pricing with no hidden charges for domestic work
- 24/7 emergency service available across South Devon
- Invested in advanced CCTV, jetting and no-dig relining technology
Associations and certifications
- Brawoliner
What people say
Great friendly service
Prompt and thorough
Transparent pricing
Professional team
Reliable 24/7 support
Services
Drain unblocking
Our drain unblocking service utilises high-pressure water jetting and electro-mechanical equipment to clear blockages in sinks, toilets, and main drains. We handle domestic emergencies with fixed pricing during normal hours, including post-clearance CCTV checks. Our technicians identify root causes to prevent recurring issues, serving both immediate needs and long-term drainage health.
CCTV surveys
CCTV drain surveys employ high-resolution cameras to inspect pipe conditions and identify defects. We provide detailed reports with video evidence, defect analysis, and repair recommendations. This service is essential for pre-purchase property assessments and sewer buildover permissions, offering clear visual documentation to support informed decision-making for homeowners and developers.
Drain relining
Drain relining offers a no-dig solution for repairing damaged pipes using Brawoliner technology. This method involves inserting a resin-saturated liner into existing pipes, creating a durable, jointless replacement. It's ideal for addressing cracks, root ingress, and corrosion without excavation, reducing disruption while extending pipe lifespan with minimal environmental impact.
Root cutting
Our root cutting service addresses tree root infiltration in drainage systems using high-speed cutting tools. We remove invasive roots and apply preventative measures to protect pipes. This service restores flow capacity and prevents future blockages, particularly in older clay or pitch-fibre pipework commonly found in South Devon properties.
Descaling pipes
Pipe descaling removes mineral buildup and fat deposits using specialist rotating tools and high-pressure water jetting. This service restores pipe efficiency and prevents recurring blockages in commercial and domestic settings. We address both immediate obstructions and long-term maintenance needs, ensuring optimal drainage performance for kitchens, restaurants, and industrial facilities.
People
Ken Twydell
Founder
Ken established Draincure in 1983 after a career in environmental health. With over 40 years' experience, he oversees operations and maintains quality standards. Ken's expertise in drainage solutions and commitment to customer service remain central to the company's ethos.
James Twydell
Director
James joined Draincure in 2003, bringing technical expertise in modern drainage technology. He manages daily operations and client relations, ensuring the company maintains its reputation for reliability and innovation while upholding family business values.
Questions
Do you offer 24/7 emergency drainage services?
Yes, we provide 24 hours a day, 365 days a year emergency drainage services across South Devon with no additional charge for out-of-hours work.
What areas do you cover?
We operate throughout South Devon including Torquay, Paignton, Brixham, Exeter, Newton Abbot, Teignmouth, and surrounding areas with additional coverage available at a surcharge.
Are your drain surveys included in the clearance price?
Basic CCTV inspections are included in our domestic drain unblocking service. Detailed reports with drainage plans and defect analysis are available at additional charges of £60-£100.
Do you provide guarantees for your work?
We stand by our workmanship and equipment quality. Our Brawoliner-approved drain relining comes with manufacturer warranties, and we offer written guarantees for major repair projects.
How quickly can you respond to emergency calls?
Our average response time is under 90 minutes for local emergencies, with technicians regularly dispatched from Torquay, Newton Abbot, and Exeter bases during working hours.
What payment methods do you accept?
We accept BACS transfers, cheques, and card payments. Commercial clients can arrange account facilities, with payment terms agreed in advance for larger projects.
