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S A Hancock plumbing & heating has been a trusted name in the industry for over 40 years. Starting as a sole trading business by Simon Hancock, the company has grown and evolved over the years, with other family members taking over and continuing the legacy with the same passion and dedication. While Simon is still here for his regular customers, the company now boasts a team of experienced professionals, offering a wide range of plumbing and heating services.
At S A Hancock, we pride ourselves on our core values of honesty, trust, and friendly service. We believe in quoting clear, upfront pricing, and keeping our customers informed of any changes. We understand the importance of punctuality and aim to shake the reputation of our industry by always turning up when we say we will. Our team of friendly professionals will work in your home with the utmost respect and care.
Our dedicated premises are equipped with extensive stock, and our friendly administrative team is always on hand to ensure our customers receive the best and most knowledgeable service available.
Our Services
As a family-run business, we understand the importance of providing reliable and high-quality plumbing and heating services to our customers. Our services include:
- Boilers: We offer gas and LPG oil installations, servicing, repairs, and certification repairs. Our team of experts can help you choose the right boiler for your needs and provide ongoing maintenance and repairs.
- Plumbing: Our plumbing services include installations, repairs, bathroom installations, taps, toilets, showers, basins, sinks, tanks, and cylinders. We can help with any plumbing issue, large or small.
- Heating: We offer heating installations, repairs, and maintenance services, including radiators, underfloor heating systems, pumps, and valves. Our team of experts can help you choose the right heating system for your needs and provide ongoing maintenance and repairs.
- Cookers & Fires: We offer gas and LPG installations, repairs, and gas safety certificates for cookers and fires. Our team of experts can help you choose the right cooker or fire for your needs and provide ongoing maintenance and repairs.
- Future Heating: We offer expert advice on the best solution for your home, including heat pumps, hydrogen-ready boilers, HVO (bio-diesel) electric boilers, and repairs. Our team of experts can help you choose the right future heating system for your needs and provide ongoing maintenance and repairs.
Service and Maintenance Plans
At S A Hancock, we offer a range of service and maintenance plans to ensure your plumbing and heating systems are always running smoothly. Our plans include:
- Plan 1: Monthly or annually, with priority call-outs, annual boiler service, system filter service, carbon monoxide alarm check, and more.
- Plan 2: More comprehensive coverage, including unlimited priority call-outs, welcome boiler service, labour-free repairs, discount on genuine parts supplied, and more.
Our service and maintenance plans are designed to give you peace of mind, knowing that your plumbing and heating systems are always in good hands.
About the Company
S A Hancock is a plumbing and gas engineering company based in Mid Sussex. They provide services including boiler installation, maintenance, and repair, as well as underfloor heating systems and gas safety checks.
Positive Feedback
The company has received consistently positive feedback from their customers, who appreciate their prompt service, knowledgeable engineers, and competitive pricing. Customers have praised the company's ability to provide solutions that meet their needs without pushing for the most expensive options.
Customer Testimonials
Sheila Brown described the service as "excellent" and appreciated the engineers' pleasant and courteous demeanor. Sebastien Matthews highlighted the genuine expertise of the plumbers and their commitment to finding the best solution for the customer. Emma Dunkin praised the quick response time and friendly service provided by the company. Peter Baldwin noted the staff's helpfulness, politeness, and informative nature. Helen W. appreciated the ease of booking an appointment and the engineers' timeliness, friendliness, and professionalism. Sarah described the service as "urgent" and praised the quick response and polite engineers. Sarah Garnett recommended the company for their professionalism, courtesy, and exceptional communication. James Flooks appreciated the quick response to his boiler issue and the efficient resolution. Leemus Bettridge was impressed with the prompt and professional service. Alex Batteson praised the company's competitive pricing and integration with other contractors. David Parsons recommended the company for their responsiveness and professionalism. Emma Davies appreciated the quick emergency response and the helpful office staff. Charles Solomon praised the plumber's tenacity in sourcing a difficult part and the professionalism shown throughout the process.
Service Highlights
The company offers a range of services including:
- Boiler installation, maintenance, and repair
- Underfloor heating systems
- Gas safety checks
- Urgent call-outs for emergencies
- Competitive pricing and solutions tailored to customer needs
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