Trust us to keep you cool and comfortable all year round!
At Duo Motor, we take pride in being a reliable and trustworthy car servicing and MOT testing center in East London. With over 22 years of experience in the motoring trade, our team of qualified and experienced specialists is dedicated to providing top-notch services to ensure your vehicle is in optimal condition.
Our Story
Our journey began with a passion for providing high-quality car repairs, servicing, and MOT testing services at an affordable price. We believe in building long-term relationships with our customers, and we strive to achieve this by offering personalized services tailored to each individual's needs. Our state-of-the-art facility is equipped with the latest diagnostic equipment, enabling us to service and repair even the most modern vehicles.
Our Services
We offer a comprehensive range of services designed to cater to all your motoring needs. From routine car servicing and MOT testing to complex repairs and diagnostics, our team of experts is dedicated to getting you back on the road quickly and efficiently. Our services include:
- Car Servicing: Our team of skilled technicians will ensure your vehicle is serviced to the highest standards, using only genuine OEM parts to ensure your warranty remains intact.
- MOT Testing: Our state-of-the-art MOT testing facilities ensure your vehicle meets the required safety and emissions standards.
- Car Repairs: From brakes and exhausts to suspension and timing belts, our team of experts can diagnose and repair any fault, ensuring your vehicle is safe and reliable.
- Diagnostic Services: Our advanced diagnostic equipment enables us to quickly identify and rectify any issue, reducing downtime and saving you money.
Our Promise
At Duo Motor, we are committed to providing exceptional customer service, transparency, and honesty. We believe in building trust with our customers, and we strive to achieve this by:
- Providing clear and concise communication throughout the repair process
- Offering competitive pricing and value for money
- Ensuring our team of experts is trained and certified to work on all makes and models of vehicles
- Providing a 12-month warranty on all repairs and services
Why Choose Us?
At Duo Motor, we understand that your vehicle is a vital part of your daily life. That's why we're dedicated to providing a personalized service that caters to your unique needs and requirements. With our expertise, state-of-the-art facilities, and commitment to excellence, you can trust us to get you back on the road quickly and efficiently.
Overview of Reviews
The reviews of Duo Motor are mixed, with some customers having positive experiences and others having negative experiences.
Positive Experiences
Many customers have praised Duo Motor for their efficient and friendly service. Some have mentioned that the staff are polite, honest, and helpful, providing good value for money. Some have also mentioned that the garage is clean and welcoming. A few customers have specifically mentioned Rahman, the service manager, as being particularly helpful and professional.
Negative Experiences
On the other hand, some customers have had negative experiences with Duo Motor. Some have mentioned that the garage is overpriced, and that the staff are not always honest about the work that needs to be done. Some have also mentioned that the garage has poor customer service, with staff being rude or unhelpful. A few customers have mentioned that they were charged for work that was not done, or that they were quoted one price but charged another.
Common Issues
Some common issues that have been mentioned in the reviews include:
- Overcharging or being quoted one price but charged another
- Poor customer service or rude staff
- Work not being done properly or not being done at all
- Being charged for unnecessary repairs
- Difficulty in communicating with the staff or getting a clear explanation of the work that needs to be done
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