Your Security is Our Priority
At Wilson's Independent Locksmiths, we pride ourselves on achieving high levels of customer service, confidence, and satisfaction to existing and potential new customers. As a registered Corgi Fenestration skilled Locksmith, situated in the Borough of Kettering, Northamptonshire, we offer a comprehensive range of locksmith services to residential and commercial premises within the Northamptonshire county and beyond.
Our Services
We understand that emergencies can happen at any time, which is why we provide a 24-hour emergency response service. Our qualified locksmiths are on hand to assist with locked-out situations, lost keys, faulty locks, glued locks, broken keys in locks, or the unfortunate effects of a burglary. We also offer a boarding-up service for customers who have suffered broken windows or door glass, and premises require temporary boarding up to make safe and secure until new glazing is available.
In addition to our emergency services, we provide lock replacement, uPVC repairs, office furniture lock services, key cutting, and security surveys. Our lock replacement service is recommended for customers who have moved into a new home, as who knows how many people may have a key to their new property. We also offer this service to landlords who have a change in tenants, with replacement locks for all windows and external doors installed within the property.
Our uPVC repairs service is designed to resolve issues with broken mechanisms, catching/jamming, or faulty locks. Our trained locksmiths can resolve these issues quickly and efficiently. We also offer a 2-year warranty on all replacement mechanisms, including gearbox.
Our Commitment
At Wilson's Independent Locksmiths, we are committed to providing high-quality services that meet the highest standards of customer satisfaction. All our employees have been checked and have passed a criminal records bureau check, and are re-checked annually. We only use TS007 and BS3621 British Insurance Standards-approved locks, which are a requirement by all leading UK insurance policies.
Our emergency response service operates 24 hours a day, 7 days a week, and we aim to attend site within 30 minutes from first contact with our company. We carry a large and varied selection of replacement parts and stock to eliminate an unnecessary return visit. Our set-price "gain entry fee" is the most common reason why previous customers chose to use our services in an emergency situation.
Overview of Locksmith Service Reviews
Excellent Service and Reasonable Prices
The reviews are overwhelmingly positive, with all customers giving the locksmith service 5-star ratings. The common themes throughout the reviews are the excellent service, reasonable prices, and the professionalism of the locksmith, Andy.
Key Strengths
- Fast response times and efficient service
- Reasonable and competitive pricing
- Friendly, professional, and courteous service
- Expert knowledge and ability to explain the work
- Willingness to go the extra mile to help customers
Specific Examples
- Many reviewers praised Andy's prompt response to their emergency situations, often arriving within 30 minutes to an hour.
- Several customers mentioned the reasonable prices, with one customer stating that the service was "much cheaper than other local companies."
- The locksmith's expertise and ability to explain the work were also highlighted, with one reviewer saying that Andy "took me through everything step by step explaining what had gone wrong and how to avoid it happening again."
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