Transforming Small Spaces into Functional Havens
At CLEI, we are the United Kingdom's space-saving furniture experts. With over 50 years of experience, we have been providing innovative and functional solutions for compact living spaces. Our mission is to improve the quality of living by offering a wide range of wall beds, sofas, home office units, and living systems that cater to diverse needs and spaces. We take pride in our commitment to quality, design, and functionality, ensuring that our products exceed customer expectations.
Our Story
Founded in 1963, CLEI has been at the forefront of space-saving furniture design. Our journey began with the creation of the first wall bed, and since then, we have continued to innovate and expand our product line to meet the evolving needs of our customers. Today, we are a leading brand in the industry, with a strong presence in the UK and a reputation for excellence in quality and customer service.
Our Products and Services
We offer a comprehensive range of wall beds, including standard, sofa, and horizontal models, as well as swivel and vertical options. Our products are designed to maximize space, functionality, and comfort, making them ideal for small apartments, studios, and bedrooms. In addition to our wall beds, we also provide a selection of home office units, sofas, and living systems that can be customized to fit individual needs.
Our Expertise
With decades of experience in the industry, our team of experts is dedicated to providing exceptional customer service and support. From consultation to installation, we ensure that our customers receive personalized attention and guidance throughout the entire process. Our team is passionate about helping customers create their ideal living space, and we take pride in our ability to offer tailored solutions that meet their unique needs and preferences.
Why Choose Us
At CLEI, we are committed to delivering exceptional quality, innovative designs, and unparalleled customer service. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. Whether you're looking for a space-saving solution for your home, office, or studio, we have the expertise and products to help you achieve your goals.
Disappointing Experience at the Chelsea Showroom
The reviewer, Zaitoon Hussain, had a disappointing experience at the Chelsea showroom, which overshadowed their initial enthusiasm for the bed and its mechanism.
Poor Customer Service
The reviewer was not impressed with the service they received at the showroom. The saleslady was not helpful, and instead of providing answers to their questions, she told them to look online for answers. When they tried to test the bed, the lady was overly cautious, warning them to "be careful" and only allowing them to fold and open it once. This lack of trust and awkward experience left a sour taste.
Rushed and Discouraged
The reviewer felt rushed during their appointment, which was only allocated an hour. They were discouraged from asking questions, with the saleslady promising that all the answers would be provided via email. The overall experience left the reviewer feeling unheard and unvalued as customers.
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