Order online and taste the difference!
At Balti King, we are passionate about serving the finest Indian cuisine in Cardiff. Our restaurant is dedicated to providing an exceptional dining experience, with a wide range of traditional and modern dishes to tantalize your taste buds. Whether you're in the mood for a spicy curry, a fragrant biryani, or a mild korma, our menu has something for everyone.
Our Services
We offer a comprehensive range of services to ensure that our customers have a convenient and enjoyable experience. Our online ordering system allows you to browse our menu, place orders, and make payments with ease. We also provide a delivery service, ensuring that our delicious food reaches your doorstep promptly.
In addition to our online services, we have a comfortable and inviting restaurant where you can relax and enjoy your meal in a warm and welcoming atmosphere. Our staff are always happy to assist you with any questions or requests you may have, ensuring that your dining experience is nothing short of exceptional.
Our Commitment to Quality
At Balti King, we are committed to using only the freshest and highest-quality ingredients in our dishes. Our chefs are highly skilled and experienced, and they take great care in preparing each meal to ensure that it meets our high standards of quality and taste.
We are also committed to providing excellent customer service, and we strive to build long-term relationships with our customers. We believe that our customers are the lifeblood of our business, and we are dedicated to ensuring that they have a consistently excellent experience every time they visit us.
Our Menu
Our menu is extensive and varied, with a wide range of dishes to suit all tastes and preferences. From traditional Indian favourites such as chicken tikka masala and lamb biryani, to more modern and innovative dishes, we have something for everyone. We also offer a range of vegetarian and vegan options, as well as dishes that are gluten-free and dairy-free.
Our Values
At Balti King, we value quality, customer service, and community. We believe in building strong relationships with our customers and our suppliers, and we are committed to supporting local businesses and organizations.
Overall Experience
The reviews for Balti King are overwhelmingly negative, with several customers expressing disappointment and frustration with their experiences.
Food and Service
Some reviewers praised the food, citing it as "amazing" and "lovely". However, many others had issues with the quality and consistency of their orders. Several customers reported receiving the wrong dishes or having to wait excessively long periods for their food to arrive.
Customer Service
Many reviewers criticized the customer service, citing poor communication, unhelpfulness, and a lack of empathy. Several customers reported being hung up on, ignored, or offered unaccepting solutions to their problems.
Atmosphere and Ambience
There is no mention of the atmosphere or ambiance of the restaurant in most reviews.
Delivery and Timing
Several reviewers had issues with delivery timing, with some reporting long wait times and others receiving their orders late. One reviewer mentioned that the wait time was so long that they had to resort to canceling their order.
Common Issues
Common themes among the negative reviews include:
- Poor customer service
- Incorrect or missing ingredients in dishes
- Long wait times
- Low quality food
- Unprofessional responses to customer complaints
Positive Comments
NONE
Negative Comments
The reviews describe a consistently poor experience with Balti King, with customers expressing frustration and disappointment with their orders and the service they received.
Be the first to review Balti King.
Write a Review
