Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Chorley
We are a UK-based Managed Service Provider with over 25 years of experience delivering tailored IT solutions. Since August 2024, we have operated as a subsidiary of FluidOne, enhancing our capabilities in secure cloud solutions and expanding our professional services reach. Our proactive approach combines strategic technology guidance with personalized support, forming genuine partnerships to address specific business needs.With a consistently high Net Promoter Score, we maintain our reputation as a top Managed IT Services Provider verified by Clutch. Our expertise spans IT infrastructure, cybersecurity, cloud hosting, and modern workplace solutions, ensuring businesses benefit from reliable technology that drives efficiency and growth.
Services
IT Managed Services
Cloud Hosting
Disaster Recovery
IT Security
Backup as a Service
LAN & WiFi
Modern Workplace
Infrastructure
End User Compute
Details
- Year established: 2001
Highlights and features
- We offer 25+ years of specialized IT expertise with FluidOne partnership
- Our proactive monitoring prevents technical issues before escalation
- Flexible SLAs tailored to critical hosting requirements
- Award-winning connectivity solutions from FluidOne Group
- Consistently high NPS ratings reflecting client satisfaction
Associations and certifications
- Clutch Verified Provider
What people say
Proactive and communicative
High-quality service
Responsive teammates
Solid processes
Technical experts
Services
IT Managed Services
Our Service Desk handles technical issues with SLA-guaranteed resolution times. Continuous monitoring ensures system reliability while dedicated engineers provide tailored support. This comprehensive approach allows businesses to focus on core operations without IT disruptions.
Cloud Hosting
Fully managed 24/7 monitored hosting platforms offer scalable compute, storage, and network resources. Flexible SLAs enable upgrades for critical hosting requirements while maintaining enterprise-grade security and risk mitigation protocols for business continuity.
Disaster Recovery
Minimize business impact from downtime with automated backup systems and rapid recovery processes. Our solutions protect against data loss from cyber threats while maintaining operational continuity during unexpected disruptions.
IT Security
Comprehensive protection of data availability, privacy, and integrity through advanced threat detection and response systems. Our security framework addresses IT risk management while safeguarding organizational reputation and compliance requirements.
Backup as a Service
Outsourced backup solutions manage growing data volumes with enterprise-grade security. Automated systems protect against malware threats while improving data management efficiency and ensuring business continuity for critical operations.
People
Mark Tunstall
Managing Director
With over two decades leading FluidOne Chorley, Mark combines IT strategy expertise with financial acumen to deliver practical technology solutions for professional services firms and SMEs.
Alex Pimperton
Technical Director
Leading technical strategy since 2010, Alex brings 18+ years of IT industry experience, guiding clients through complex technology challenges while maintaining active technical certifications and industry leadership.
Keith Davies
Operations Director
With 15 years in IT leadership roles, Keith ensures exceptional client service delivery through innovative support frameworks and continuous improvement of service delivery processes across enterprise and SME environments.
Questions
What IT services do you specialize in?
We provide managed IT services including cloud hosting, disaster recovery, cybersecurity, infrastructure management, and modern workplace solutions tailored to professional services firms.
Are you available for emergency support?
Yes, our 24/7 monitoring system provides emergency response for critical IT issues with guaranteed SLA resolution times.
How do you ensure data security?
We implement multi-layered security protocols including threat detection, encrypted backups, and compliance frameworks to protect data integrity and organizational reputation.
What makes you different from other IT providers?
Our combination of 25+ years' experience, FluidOne Group resources, and personalized service approach creates tailored technology partnerships that drive business growth.
Do you work with specific industries?
While serving diverse sectors, we specialize in supporting professional services firms with technology solutions that address their unique operational requirements.
