Whatever the surface, we've got it covered!
At Totnes Flooring, we're a team of experienced flooring specialists dedicated to providing top-notch flooring solutions for homes and businesses in Totnes, Devon. With over 35 years of experience in the flooring trade, we've built a reputation for excellence in customer service, quality products, and expert installations.
Our Story
Our journey began with a passion for flooring and a desire to provide exceptional service to our community. We've worked tirelessly to build a business that stands out from the crowd, focusing on quality, variety, and attention to detail. Our showroom and warehouse are stocked with a vast selection of flooring products, ensuring that our customers have access to the latest styles and trends.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our customers. From free estimates and expert advice to professional installations and after-sales support, we're committed to delivering an unparalleled level of service. Our services include:
- Free estimates and consultations
- Expert advice and guidance
- Professional installations
- 5-year guarantee on all fittings
- Affordable solutions for domestic and commercial clients
Our Products
Our product range is extensive, featuring the latest styles and designs from leading manufacturers. We offer a vast selection of:
- Carpets: Thousands of options to choose from, including Axminster, Wilton, and more
- Natural Flooring: A wide range of natural flooring options, including wood, stone, and more
- Woods & Laminates: High-quality wood flooring and laminate alternatives
- Specialist Flooring: Custom solutions for unique spaces and requirements
- Cushioned Vinyls: Stylish and durable surfaces for living and commercial areas
- Luxury Vinyl Tiles: High-end tiles that mimic wood and stone flooring
- Rugs: A large range of rugs from leading manufacturers, plus bespoke rug creation services
- Fitting Accessories: A comprehensive range of flooring and fitting accessories
Why Choose Us?
At Totnes Flooring, we pride ourselves on our attention to detail, commitment to quality, and dedication to customer satisfaction. With our expertise, you can trust that your flooring needs are in good hands. Visit our showroom today and discover why we're the go-to flooring specialists in Totnes.
Overall Impressions
Totnes Flooring has received a mixed bag of reviews, with some customers praising their excellent service and others expressing disappointment and frustration with their experience.
Positive Reviews
The majority of positive reviews praise the company's friendly and professional staff, including Paul and Piers, who were knowledgeable and helpful. The fitters were commended for their efficient and tidy work, with some customers mentioning that they were courteous and polite during the installation process. The quality of the flooring products was also praised, with customers expressing satisfaction with the final result.
Negative Reviews
On the other hand, some customers have expressed frustration with the company's customer service, citing instances of rude behavior from staff and poor communication. Some customers reported being left waiting for quotes or fitting dates, only to be ignored or fobbed off. This has led to a sense of disappointment and mistrust among these customers.
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