Fair, Local and Accountable Design
Jamie Stafford Bathrooms is an independent bathroom company based in Hurstpierpoint, Mid Sussex. Established in 2000, we have built a reputation for delivering high-quality bathroom design, supply, and installation services. Our philosophy is to always strive for the best possible outcome from every bathroom project, no matter how small. With our wealth of knowledge, practical solutions, and creative flair, we aim to exceed our clients' expectations.
Our team of experienced professionals is dedicated to providing a fair, local, and accountable service. We believe in building strong relationships with our clients through regular communication and a commitment to complete customer satisfaction. Our 'Testimonials' page is a testament to the high level of service we provide.
Design
At Jamie Stafford Bathrooms, we understand that even the smallest alteration can make a big difference to the overall feel and flow of a bathroom. Our design service is centred around incorporating the finest details that can make all the difference to your bathroom. We take the time to understand your needs, preferences, and budget, creating a bathroom design that is tailored to you.
Supply
With thousands of bathroom products on the market, it can be overwhelming to choose the right ones. At Jamie Stafford Bathrooms, we use our experience to select products that are tried and trusted. We back up our product recommendations with manufacturers' guarantees and our total support. We supply a wide range of bathroom products, from basins and showers to fixtures and fittings.
Installation
Our installation service is based on high standards of workmanship, commitment, and detail. We cover every aspect of bathroom installation, from the ceiling to the floor and everything in between. We keep our clients informed throughout the installation process, ensuring a successful working relationship.
Our installation service is designed to meet your bathroom installation expectations. We have experience installing a wide range of bathroom products, including baths, showers, basins, WCs, fixtures, and fittings. We also have expertise in installing walls and floors, ensuring a seamless finish.
Product Range
At Jamie Stafford Bathrooms, we supply a wide range of bathroom products. Our product range includes:
- Baths: We offer a variety of baths, from traditional roll-top baths to modern freestanding baths. We also supply accessible baths for those with mobility issues.
- Showers: We supply a range of showers, including electric showers, mixer showers, and digital showers. We also provide shower enclosures and trays.
- Basins: We have a wide selection of basins, from pedestal basins to wall-mounted basins.
- WCs: Our range of WCs includes close-coupled WCs, back-to-wall WCs, and wall-hung WCs.
- Fixtures & Fittings: We provide a wide variety of fixtures and fittings, from taps and showerheads to toilet roll holders and soap dishes.
- Walls & Floors: We supply a range of tiles, vinyl, and laminate flooring for bathrooms. We also provide wall panels, paint, and grout for walls.
Projects
We have completed a wide range of bathroom projects, from small cloakroom bathrooms to large family bathrooms. Our projects showcase our design and installation expertise, demonstrating our commitment to delivering high-quality bathrooms.
Company Reliability and Communication
The reviewer, Maria, has had a frustrating experience with the company, citing multiple cancellations due to COVID-19, which, although understandable, was not followed up with adequate communication. Despite apologizing for the oversight, the company ultimately failed to accommodate Maria's request, citing their busy schedule.
Booking and Scheduling Issues
Maria's experience highlights the company's inconsistency in booking and scheduling. The multiple cancellations and lack of follow-up have led to a breakdown in trust, making it difficult for customers to rely on their services.
Customer Service
The company's response to Maria's email, apologizing for not getting back to her, but then refusing to accommodate her request, raises concerns about their commitment to customer satisfaction.
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