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About Us
Charltons Furniture has been a familiar name in the region for over 50 years. We are a family-run business with a passion for providing quality furniture at affordable prices. Our commitment to superior customer service and extensive product range has made us a leading furniture store in the South West.
Our Values
At Charltons, we believe in:
- Quality: We offer a diverse range of furniture, carefully chosen for its durability, style, and affordability.
- Value: We are committed to providing excellent value for money, with competitive prices and regular promotions.
- Customer Service: Our team of experienced staff is dedicated to providing friendly and personalized assistance.
- Sustainability: We are conscious of our environmental responsibility and source products responsibly.
What We Offer
We offer a vast selection of furniture for every room in your home, including:
- Sofas & Chairs: From classic leather armchairs to spacious power recliner sofas, we have a wide range of styles and sizes to choose from.
- Living & Dining: Discover beautifully crafted cabinets, dining tables, and living room furniture to create a cohesive and stylish space.
- Beds & Bedroom: Choose from quality beds, headboards, mattresses, and bedroom furniture to create a relaxing and restful sanctuary.
- Clearance: Find incredible deals on our selection of discontinued or overstocked items.
Why Choose Charltons Furniture?
- One of the largest Ekornes showrooms in the South West
- Wide selection of quality furniture for every room
- Competitive prices and the Charltons Price Pledge
- Excellent customer service and personalized attention
- Convenient location in Preston, Paignton
Discover Quality Furniture at Charltons Today!
Visit us at 160 Torquay Road, Preston, Paignton or browse our extensive online collection to find the perfect pieces to transform your home. We look forward to welcoming you and helping you create your dream space!
Furniture Shopping Experience
Customer Satisfaction
The overall customer satisfaction at the furniture store is quite high, with most customers appreciating the friendly staff, good collection of furniture, and helpful service. Customers praised the staff for their kindness, professionalism, and excellent customer care skills. The store's selection of quality beds and home furnishings was also commended.
Delivery and Customer Service
Delivery was a notable aspect, with customers appreciating the free delivery service and the polite, professional behavior of the delivery men. The store's customer service was also praised for being helpful and accommodating, even when customers changed their minds about their purchases.
Competitive Pricing
The store's pricing was described as competitive, with one customer mentioning that it's the best selection anywhere in Devon.
Negative Feedback
However, not all feedback was positive. One customer had a negative experience with the manager, describing them as abrupt and rude. Another customer was disappointed with the so-called sale, feeling that the discounts were not genuine and that the delivery charge was too high.
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