Where patients' needs are at the heart of everything we do
Welcome to Bank Street Medical Group, a patient-centered healthcare practice committed to providing compassionate and holistic care to individuals and families in the Cupar area. Our team of dedicated professionals work diligently to deliver exceptional healthcare services tailored to your unique needs.
Patient Services
- Comprehensive consultations and management of various medical conditions
- Urgent care and same-day appointments available
- Chronic disease management and prevention
- Health screenings and vaccinations
- Travel health advice and guidance
Healthcare Team
Our talented team comprises experienced doctors, nurses, and healthcare assistants who are passionate about delivering exceptional healthcare. We work collaboratively to provide a comprehensive range of services, ensuring continuity of care and personalized attention to each patient.
Meet the Team
Get to know our dedicated team of professionals and their areas of expertise.
Clinical Services
- Advanced diagnostic and treatment services for various medical concerns
- Rapid cancer diagnostics and screening
- Travel medicine and vaccinations
- Mental health support and counseling
Community Outreach
We actively engage with the local community through health education programs, workshops, and outreach initiatives. We believe in empowering our patients to take an active role in their healthcare.
Patient Empowerment
At Bank Street Medical Group, we prioritize patient engagement and shared decision-making. We provide clear and concise information, encourage patient participation in treatment plans, and empower patients to take ownership of their health.
Quality Care
Our commitment to excellence is reflected in our adherence to stringent quality standards. We are dedicated to continuous improvement, patient safety, and delivering the highest quality healthcare services.
Summary of Reviews
The overall experience at the medical practice varies greatly. Positive comments highlight the reassurance and helpfulness of the doctors, particularly Dr Angus Boyd, who is praised for his expertise and kindness. Patients appreciate the efficiency and professionalism of the staff.
However, there are several negative reviews, primarily focusing on difficulties in getting appointments, rude staff, especially receptionists, and poor communication. Some patients felt ignored or treated poorly, leading to dissatisfaction with the service.
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