A Century of Expertise in Agricultural & Horticultural Equipment
Established in 1884, Henderson Grass Machinery Ltd boasts over a century of experience in providing top-notch agricultural and horticultural equipment, spare parts, and servicing solutions. Our unmatched knowledge and dedication have solidified us as one of the leading suppliers in the industry.
Servicing Your Needs Across Diverse Agriculture & Horticulture
We cater to both agricultural and horticultural needs, offering a diverse range of equipment and parts to empower professionals in these fields. From renowned brands like Kubota, Deniso, and Sisis to innovative solutions like EGO Power Plus robotic mowers, our selection is unparalleled.
Tailored Solutions for Every Customer
Our commitment to customer satisfaction is reflected in our personalized approach. Our team of experts take the time to understand your unique needs and offer tailored solutions to meet them. We provide:
- Supportive consultations: Our experienced professionals are available to discuss your requirements and suggest the most appropriate equipment and parts.
- Responsive servicing: Whether you require on-field repairs or comprehensive workshop services, our technicians are ready to assist you promptly.
- Competitive pricing: We offer competitive prices on both equipment and parts, ensuring excellent value for money.
Quality, Service, and Expertise: Our Cornerstones
The backbone of our success lies in our unwavering commitment to quality, excellent service, and unparalleled expertise. Our team of skilled professionals is dedicated to:
- Supplying top-quality machinery and spare parts from trusted manufacturers.
- Delivering responsive and reliable repairs and servicing.
- Providing friendly, personalized customer service.
- Maintaining an extensive knowledge base to offer expert advice and guidance.
Join Us on a Journey of Excellence
With over a century of experience and a focus on delivering exceptional customer service and value, Henderson Grass Machinery Ltd has become a trusted partner for farmers, landscape contractors, and horticultural businesses. Contact us today and discover how our expertise can enhance your productivity and efficiency.
Overall Experience
The reviews for Henderson's Haddington showcase a mixed bag of experiences. While some customers have had positive interactions, others have had negative experiences with the store.
Positive Comments
The majority of reviews praised the staff for being helpful, friendly, and knowledgeable. Many customers appreciated the wide range of products available, including machinery, parts, and tools. Some reviewers also mentioned that they found the prices reasonable and the staff's ability to make recommendations was valuable.
Negative Comments
On the other hand, a few customers had disappointing experiences. Some mentioned that the staff were unfriendly and rude, while others felt that the store's communication was poor. One reviewer was particularly frustrated with the repair service, which took a month to complete and required additional charges.
Detailed Comments
Some reviewers praised the store's services, such as Bryapatch, who appreciated that the store sorted out a warranty issue even though they didn't buy the machine there. Lauchie Scougall was happy with the servicing of his Toro mower, and Keith Robertson commended the store's staff for their knowledge of machines and everyday items. Dave Clarke appreciated the store's helpful staff and good prices, and Stephen Sharkey thanked the staff for turning around a repair on his lawnmower the same day.
On the other hand, some reviewers had negative experiences. George Tait was extremely disappointed with the repair service, which required a new gearbox and additional charges. J. was unhappy with the staff's unfriendly and rude attitude, and Rob Wright was frustrated with the lack of response to his inquiries about a service for his lawnmower.
Conclusions
Overall, the reviews suggest that Henderson's Haddington has a mixed reputation. While some customers have had positive experiences with the store's staff and products, others have been disappointed with the services provided. It's essential to weigh the pros and cons before making a decision.
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