At Monarch Laundry, we're a family-run business based in York, dedicated to providing top-notch laundry and dry cleaning services to both commercial and domestic clients. Our team of experienced professionals takes pride in delivering exceptional results, ensuring that every item that leaves our premises is clean, pressed, and delivered with a smile.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our clients. From laundry and linen hire to dry cleaning, formal wear cleaning, and alterations, we've got you covered. Our team is also equipped to handle specialized tasks, such as cleaning soft furnishings, duvets, and pillows, as well as providing elderly care laundry services.
Our commercial clients can rely on us for linen hire, work wear, sports kits, and tablecloths, among other necessities. We understand the importance of maintaining high standards, which is why we've earned a reputation for being reliable, efficient, and flexible.
Our Commitment
At Monarch Laundry, we're passionate about delivering exceptional results and building long-term relationships with our clients. We strive to provide a personalized service, tailoring our solutions to meet the unique needs of each individual or business. Our commitment to quality, care, and reliability has earned us a loyal customer base, and we're proud to be the go-to laundry and dry cleaning service in York.
Laundry Tips and Guides
We're not just about cleaning clothes; we're also dedicated to sharing our expertise with you. Our library of laundry guides and tips is designed to help you keep your items looking their best, from removing stubborn stains to caring for delicate fabrics. Whether you're a busy professional or a stay-at-home parent, our guides are here to make your life easier.
Monarch Laundry: A Mixed Bag of Reviews
Positive Experience: Many customers have had a positive experience with Monarch Laundry, praising the professional and experienced staff, welcoming team, and efficient service. Some reviewers praised the company's high standards, efficient pick-up and delivery, and good pricing.
Negative Experience: However, a few customers had a negative experience, citing issues with overcharging, poor communication, and damage to their items. One reviewer was overcharged for a duvet and sheets, while another had their rug damaged during cleaning. Another reviewer had a frustrating experience trying to get information about prices and collection/delivery options, ultimately being told that the company doesn't collect from their area.
Reviews:
- Andre Fernandes, 5 stars: Professional, experienced, and polite. Lovely welcoming team.
- Mark Scott, 5 stars: Accommodating service, excellent quality.
- Jackie Ross, 3 stars: Overcharged, poor communication.
- Jose Martinez, 5 stars: Wonderful service, efficient pick-up and delivery.
- Laura, 5 stars: Efficient, friendly, and well-priced.
- Rob Paylor, 5 stars: Good value, friendly service.
- Gary Riley, 5 stars: Excellent communication, courteous service.
- Plstar Hall, 1 star: Poor communication, unprofessional service.
- Andrew Poole, 5 stars: Great service, professional.
- Jennet Raimond, 5 stars: Fast, reliable, family-friendly.
- Luke Wilson, 5 stars: Best laundry company in the area, excellent service.
- Doramy Bellwood, 4 stars: Friendly helpful staff, quick service.
- Adam Bilton, 4 stars: Good service, despite initial issues.
- Ross Milner, 1 star: Overcharged, poor communication.
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