Transforming Your Home, One Window at a Time.
At Galaxy Windows, we are dedicated to providing high-quality windows, doors, and conservatories to residential and commercial clients in Harrow and surrounding areas. With over 75 years of collective experience, our team of experts is committed to delivering exceptional products and services that exceed our customers' expectations.
Our Story
We take pride in our reputation for excellence, which is built on a foundation of trust, quality, and customer satisfaction. Our mission is to provide top-notch products and services that not only meet but exceed our customers' needs and expectations. We believe in building long-term relationships with our clients, which is why we strive to provide personalized attention, timely installations, and unparalleled customer service.
Our Services
Our extensive range of products and services includes:
- Windows: We offer high-quality uPVC and aluminium windows that are designed to provide energy efficiency, security, and durability.
- Doors: Our entrance doors, sliding folding doors, and bi-fold doors are designed to enhance the aesthetic appeal of your home or commercial property.
- Conservatories: Our range of conservatories, including Edwardian, Lean-To, and Victorian styles, are designed to provide additional living space and enhance the value of your property.
- Porches: Our porch installations are designed to provide a stylish and functional entrance to your home.
Our Approach
At Galaxy Windows, we follow a customer-centric approach that is centered on providing personalized attention, timely installations, and unparalleled customer service. Our team of experts will work closely with you to understand your specific needs and preferences, providing tailored solutions that meet your budget and requirements.
What Our Customers Say
Don't just take our word for it! Our customers have praised our exceptional service, quality products, and timely installations. Here's what some of our satisfied customers have to say:
- "Excellent service! We were extremely pleased with the quality of the workmanship carried out by Chad and his team of fitters." - B. Smithson
- "Probably the best in London! The aluminium windows are very attractive and were efficiently installed. Nice job." - Eli Hillman
- "Great company, I would highly recommend them to anyone who is looking for new windows, doors, and conservatory. Provide a fantastic service." - L. Ashtamkar
Positive Experiences
The reviews highlight several aspects of Galaxy Windows' service that received high praise. These include the professionalism and courtesy of the workmen and surveyors, the quality of materials used, and the attention to detail in their work. Many customers were delighted with the end result, describing the workmanship as "brilliant" and "excellent".
Negative Experiences
However, one review stands out as a major concern. Author Pinal S. expresses disappointment and frustration with the company's service. They claim that the bi-fold doors were poorly fitted, causing issues with the lock and door function. The customer also had to wait six months for a FENSA certificate, despite being promised it would arrive within six weeks. The reviewer warns others not to make the same mistake and advises against handing over payment until the work is complete and the customer is satisfied.
Other Issues
Some minor complaints were mentioned regarding communication and after-sales service. Author Thambiayah Sivakumar reports that the company did not honour a contract for a window repair, and queries were not adequately addressed.
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