Business Details
16 Years
experience
Award-Winning Care Homes Across the United Kingdom
Established in 2010, Porthaven Care Homes is a small, independent company dedicated to creating exceptional care environments across the UK. With 21 homes and growing, we combine professional management with compassionate care, prioritising residents' safety, dignity, and happiness. Our person-centred approach ensures tailored residential, nursing, and dementia care, supported by highly trained staff and state-of-the-art facilities. Recognised as Best Care Home Group over 10 Settings at the 2022 National Care Awards, we maintain rigorous standards through Care Quality Commission regulation. Each home offers 100% private en-suite bedrooms, chef-prepared meals using premium ingredients, and a comprehensive activities programme developed in partnership with the National Activity Providers Association.Our commitment to excellence extends to responsive family communication, adaptive wellbeing initiatives, and continuous staff development. Residents benefit from landscaped gardens, private dining options, and community engagement opportunities. We pride ourselves on fostering environments where residents thrive and families feel confident in the quality of care provided. Our leadership team brings decades of combined experience in healthcare management, ensuring operational integrity across all locations. Through regular resident feedback and independent reviews, we maintain transparency and continuous improvement in our services.
Services
Residential Care
Nursing Care
Dementia Support
Respite Care
Specialist Care
Activities Programme
Private Dining
Care Funding Advice
End-of-Life Care
Wellbeing Services
Details
- Year established: 2010
Highlights and features
- Award-winning care provider with 21+ UK locations
- 24/7 professional care from highly trained staff
- Personalised care plans tailored to individual needs
- NAPA-accredited activities and wellbeing programmes
- Luxury facilities with private en-suite bedrooms
Associations and certifications
- Care Quality Commission
What people say
Exceptional care quality
Friendly compassionate staff
Excellent food quality
Engaging activities programme
Beautiful living environments
Services
Residential Care
Our residential care provides round-the-clock support for individuals needing assistance with daily living. Trained staff offer personal care, medication management, and mobility support in luxury en-suite rooms. Residents enjoy chef-prepared meals, social activities, and landscaped gardens while maintaining independence within a secure environment.
Dementia Support
Specialist dementia care combines clinical expertise with compassionate support in secure, sensory-stimulating environments. Our trained carers use person-centred approaches to manage cognitive decline, with tailored activities promoting mental engagement and emotional wellbeing, supported by family education programmes and therapeutic environments.
Respite Care
Flexible respite stays offer temporary care solutions for caregivers needing relief or individuals recovering from hospital discharge. Services include post-operative rehabilitation, palliative care support, and trial stays, with access to full amenities and professional care tailored to specific needs.
Activities Programme
Developed with NAPA experts, our framework includes physical exercise, creative arts, and cultural events. Daily activities cater to diverse interests and abilities, promoting social interaction, cognitive stimulation, and emotional wellbeing through structured programmes and spontaneous social opportunities.
Private Dining
Residents and families can book private dining rooms for special occasions. Our chefs create bespoke menus using premium ingredients, offering restaurant-style service for celebrations while maintaining regular meal options for other residents in communal dining areas.
Questions
What types of care do Porthaven homes provide?
We offer residential, nursing, dementia, and respite care across all locations, with specialist support tailored to individual needs.
Are care home fees inclusive of all services?
Our fees cover accommodation, personal care, meals, and activities, with additional charges for premium services like private dining.
How do you support resident wellbeing?
Through our NAPA-accredited activities framework, including physical exercise, creative pursuits, and social events designed for different abilities.
Can families visit anytime?
We welcome 24/7 visitation and provide comfortable visitor facilities, with guidance available for optimal visiting times.
How are dietary requirements managed?
Our chefs accommodate individual dietary needs while maintaining restaurant-quality presentation and seasonal ingredient sourcing.
What safety measures are in place?
All homes have emergency call systems, trained staff for medical emergencies, and secure environments for dementia residents.
