Empowering the Future of Plumbing and HVAC, Today
Welcome to Watts Works, where innovation meets efficiency for a seamless and sustainable future. We are a diversified company dedicated to providing sustainable and efficient solutions across diverse industries. With extensive expertise in plumbing & flow control, water quality, HVAC & hot water, and drainage, we empower our clients to optimize performance and ensure safety.
Our Expertise
Plumbing & Flow Control Solutions
Our innovative products streamline plumbing and flow control processes, minimizing leaks and optimizing efficiency across industries.
Water Quality Solutions
We address water purity concerns with comprehensive solutions that safeguard safety, enhance taste, and ensure regulatory compliance.
HVAC & Hot Water Solutions
Our solutions enhance the efficiency, energy management, and comfort of heating, ventilation, and hot water systems.
Drainage Solutions
From sustainable drainage systems to effective solutions for specific industries, our expertise ensures optimal performance and environmental responsibility.
Sustainability & Innovation
Sustainability is at the core of our values. We prioritize eco-friendly products and processes, actively participating in sustainable development initiatives. Our innovative solutions reduce resource utilization, optimize energy efficiency, and minimize environmental impact.
Solutions Tailored to Your Needs
We understand the unique needs of diverse industries and tailor our solutions to meet specific requirements. Our dedicated team works closely with clients to assess their needs and develop customized solutions that exceed expectations.
Expert Support & Resources
Our customer support team is available to provide timely guidance, answer questions, and assist with product selection and application. We also offer comprehensive documentation, technical support, and online resources to facilitate seamless implementation and operation.
Customer Feedback Analysis
This section summarizes the feedback provided by various customers regarding their experiences with Watts products and services.
Worst Customer Service
The feedback from Gregory Jordan indicates that the customer service provided by Watts is extremely poor. They experienced high pricing for parts, delayed delivery, and incorrect parts being sent out. This experience has led them to consider switching to other brands.
App Issues with Tekmar Thermostat
Byung Kim reported issues with the Tekmar thermostat app, stating that all stats were offline across multiple properties. This suggests that there might be a problem with the Watts cloud system.
Long-time Professionals and Promising Co-op Programs
Ryan Kelley provided positive feedback about their experience working with Watts. They mentioned that the company has long-time professionals in their field and promising co-op programs with the University of Massachusetts Lowell engineers.
Poor Product Quality and Rude Customer Service
Jim Jenson's feedback indicates that Febco products are of poor quality and that the customer service and tech support were rude. This has led them to advise against supporting the company.
Poor App Support for SunStat Heated Floors
Dina Moonbeam reported that the SunStat heated floors have an app that is poorly supported and has not had an update in over two years. This lack of technology support has made them regret purchasing the product.
Difficulty in Finding Replacement Filters
Leslie Herron mentioned that finding replacement filters for Watts products is extremely difficult, even with the serial number. This is particularly challenging for units that are a few years old.
Excellent Customer Service and Product
Jill Short had a positive experience with the RV Pro 10,000 Flo-Pru water softener for their RV. They praised the excellent customer service, especially from one of the customer service reps, Eileen, who helped them fix an issue quickly.
Poor Performance of IntelliFlow System
Brandon Jerome reported that the IntelliFlow automatic washing machine water shutoff system installed in their house in 2017 has stopped functioning after a year and a half. This has caused inconvenience, especially with a newborn baby at home.
Be the first to review Watts Industries UK.
Write a Review
