Your Safety is Our Priority
Who We Are
Pulborough Dry Cleaners & Laundry is your leading provider of dry cleaning and laundry services in the local area. We take pride in delivering exceptional quality, convenience, and affordability to our valued customers. Our team of experts is dedicated to exceeding your expectations and ensuring your complete satisfaction.
Our Mission
Our mission is to make your laundry and dry cleaning needs as effortless and enjoyable as possible. We understand the importance of preserving your clothing and linens, which is why we use only the most gentle and effective cleaning methods.
Our Values
- Integrity: We uphold the highest ethical standards and are committed to transparency and honesty in all our dealings.
- Excellence: We strive to deliver outstanding results through our meticulous attention to detail and unwavering commitment to quality.
- Customer Focus: Your satisfaction is our top priority. We go above and beyond to ensure your complete satisfaction with every order.
Dry Cleaning
- Professional cleaning of all types of garments, from delicate fabrics to heavy fabrics.
- Specialized care for wedding dresses, suits, and formal attire.
Laundry
- Comprehensive laundry services including washing, drying, and ironing.
- Luxury laundry options featuring delicate fabric handling and scented finishing.
Alterations & Repairs
- Expert alterations for pants, shirts, dresses, and other clothing items.
- Button replacements, zip adjustments, and seam repairs.
Specialized Services
- Suede & Leather Cleaning
- Duvet & Pillow Cleaning
- Wedding Dress Cleaning
Why Choose Us?
- Highly qualified and experienced staff
- Honest and flat-rate pricing
- 100% satisfaction guarantee
- Wide service area
- On-demand emergency services
Let us take care of your laundry and dry cleaning needs today!
Overall Impression
The reviews for Pulborough Dry Cleaners and Laundry are mixed, with both positive and negative comments from customers.
Positive Reviews
Most customers have had a positive experience with the dry cleaning service, praising the friendly and professional staff, quick turnaround times, and high-quality results. Several customers have recommended the business to others.
Negative Reviews
However, a few customers have had a negative experience. One customer reported a poor attitude from a staff member, who made a comment about their surname being "too long" and seemed to be xenophobic. Another customer was told that the business didn't do suede/leather cleaning, despite it being one of their listed services. A third customer was unhappy about the business being closed for an unknown period of time during the pandemic.
Quality of Service
The quality of service has been a mixed bag, with some customers reporting excellent results, while others have had issues with their dry cleaning being done poorly or not done at all.
Staff
The staff at Pulborough Dry Cleaners and Laundry have been praised for their friendly and professional attitude by most customers, but one customer reported a poor attitude from a staff member.
Communication
The communication from the business has been praised by some customers, with one customer thanking Sharon and her team for their exemplary communication.
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