Experience the Foreman King difference - Service, Value, Expertise
D Thompson Chimneys Ltd is a family-run chimney sweeping and stove maintenance company based in Fakenham, Norfolk. We take great pride in our work and are committed to providing our clients with a clean, reliable, and professional service. With over 25 years of experience in the industry, we have become a trusted name throughout Norfolk for all chimney sweeping and maintenance needs.
Chimney Sweeping
As a member of the National Association of Chimney Sweeps (NACS) since 1998 and achieving Master Chimney Sweep status in 2005, we have the knowledge and expertise to sweep chimneys for homes, holiday cottages, public houses, and commercial and industrial properties. We use both traditional and modern methods of sweeping and are fully insured. With every sweep, we provide an accredited certificate of sweeping for your records, giving you peace of mind that your chimney is clean and safe to use.
Chimneys & Flues
At D Thompson Chimneys Ltd, we understand the importance of maintaining your chimneys and flues. That's why we offer a wide range of services to help keep them efficient, safe, and clean. From chimney repairs to the installation of new flues, we have the skills and expertise to get the job done right. We are also HETAS approved chimney sweeps, ensuring that our work meets the highest standards of safety and quality.
Chimney Maintenance & Safety
Regular maintenance is essential to ensure the safety and efficiency of your chimneys and appliances. At D Thompson Chimneys Ltd, we offer a wide range of maintenance services to help keep your chimneys, flues, and appliances in top condition. From annual inspections to the installation of bird guards and anti-downdraft products, we have the tools and expertise to keep your home safe and warm.
Stove Maintenance
We are proud to offer NACS and HETAS approved stove service and maintenance, ensuring that your stove is running safely and efficiently. Whether you need a routine cleaning or a more extensive repair, we have the knowledge and experience to get the job done right. We also offer a range of stove maintenance products and accessories to help keep your stove in top condition.
Rain-Bird Guards & Anti-Down Draft Products
We supply and install bird guards, rain caps, vent caps, and anti-downdraft cowls, helping to keep your chimneys clear and free of debris. These products not only help to prevent blockages but also improve the efficiency of your appliances, saving you money on fuel and maintenance costs.
CCTV Chimney Surveys & Inspections
At D Thompson Chimneys Ltd, we use the latest CCTV chimney inspection equipment from Wohler from Germany for high-quality colour surveying and recording of images. This technology allows us to inspect your chimneys and flues in detail, ensuring that any issues are identified and addressed before they become serious problems. Whether you need a routine inspection or a more detailed survey, we have the tools and expertise to get the job done right.
Testimonials
Over the years, we have had the privilege of serving many happy clients throughout Norfolk. Here are just a few of the things that they have had to say about our services:
"We have had chimneys swept for 74 years, and you have provided the best service of anyone we have had!"
"Our chimney problem was fixed in a timely manner, and you were well organized from start to finish. We highly commend you for the work done."
"We have been using your chimney services for over 5 years now, and they are always pleasant, very tidy, and do an outstanding job each time we have our 6-month sweeping done."
"David has cleaned my woodburner for several years now and also replaced the glass door when I foolishly cracked it! He is always on time, communicates well, really clean and tidy, and is a real pleasure to work with. I highly recommend him."
Summary of Customer Reviews for D. Thompson Chimneys
Service Quality and Professionalism
The majority of customers have rated the service provided by D. Thompson Chimneys as excellent, with praise for the punctuality, professionalism, and high-quality work carried out by the team, particularly David Thompson. Customers appreciate the attention to detail, cleanliness, and the time taken to explain the work and provide helpful tips on maintaining their chimneys and fireplaces.
Reliability and Trust
Many customers have used D. Thompson Chimneys for several years and trust the service provided, recommending it to others without hesitation. The reliability and consistency of the service offered by D. Thompson Chimneys have earned the company a strong reputation among its customers.
Communication and Customer Service
Customers have praised the communication and customer service provided by D. Thompson Chimneys, highlighting the friendly and approachable nature of the team. David Thompson is particularly commended for his knowledge and helpfulness, making customers feel at ease and providing valuable advice on their chimney and fireplace maintenance.
Challenges and Solutions
Some customers have faced issues with difficult access or unexpected problems, such as decaying chimney liners or birds' nests in the chimney. However, D. Thompson Chimneys has consistently demonstrated the ability to solve these problems efficiently and effectively, leaving customers satisfied and relieved.
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