Business Details
33 Years
experience
Emergency
services
Your Trusted IT Support Partner in Halifax
Established in 1993, Direct Data Systems has built a reputation as a trusted provider of managed IT services across Yorkshire and the North West. Our team of experienced engineers delivers tailored solutions aligned to business needs, combining technical expertise with a commitment to exceptional customer service. As a Platinum Partner with Zen Internet and Gold Partner with Sophos Security, we offer 24/7 support through proactive monitoring, disaster recovery, and network security solutions. Our ISO 9001 certification reflects our dedication to quality standards, serving SMEs, charities, legal firms, dental practices, and automotive businesses.With guaranteed response times and flexible support packages, we act as an extension of clients' operations, ensuring IT infrastructure remains secure, scalable, and cost-effective. Our engineers provide hardware repairs, software management, and cloud solutions while maintaining direct communication channels without automated systems. Over three decades of combined industry experience enables us to deliver mission-critical IT support that adapts to evolving technological demands.
Services
Managed IT Support
IT Consultancy
Disaster Recovery
Network Security
Antivirus Protection
Cloud Solutions
Hardware Repairs
24/7 Monitoring
Details
- Year established: 1993
Highlights and features
- 20+ years' experience supporting Yorkshire businesses
- ISO 9001 certified quality management systems
- Tailored support packages for all business sizes
- 24/7 emergency response with 4-hour guarantee
- Platinum Partner with Zen Internet and Sophos Gold Partner
Associations and certifications
- ISO 9001
What people say
Excellent service
Quick resolution
Cost-effective solutions
Expert knowledge
Personal service
Services
Managed IT Support
Comprehensive outsourced IT department solutions with 24/7 monitoring and proactive maintenance. Our ISO-certified engineers provide hardware/software support, network security, and disaster recovery for SMEs. Services include guaranteed 4-hour response times, remote system monitoring, and scalable cloud integration tailored to business requirements.
IT Consultancy
Expert guidance on IT infrastructure optimisation and digital transformation. We assess business needs to recommend cost-effective solutions, including cloud migration, cybersecurity enhancements, and system upgrades. Our consultants help organisations implement technology that improves operational efficiency while maintaining compliance with industry standards.
Disaster Recovery
Business continuity solutions safeguarding against data loss and system downtime. We implement automated backups, server redundancy, and rapid recovery protocols to protect against cyber threats and physical disasters. Our plans ensure critical systems remain operational during unexpected disruptions, minimising business impact.
Network Security
Comprehensive protection against digital threats through advanced firewall configuration, intrusion detection, and anti-virus solutions. As Sophos Gold Partners, we deploy enterprise-grade security systems to safeguard sensitive data across networks, devices, and cloud environments. Regular vulnerability assessments maintain robust defence mechanisms.
Cloud Solutions
Scalable hosted solutions including virtual servers, email systems, and database management. Our Zen Platinum Partner status enables provision of reliable internet connectivity with cloud infrastructure tailored to business growth. Services feature hosted Exchange, SQL databases, and remote workplace virtualisation with transparent pricing models.
People
Paul Corrie
Managing Director
Founder with 32 years' military IT experience and 30 years in civilian IT support. Former mainframe engineer who established DDS in 1993 to prioritise customer needs over profit margins. Combines technical expertise with strategic leadership to develop long-term client relationships.
Questions
What IT services do you offer for SMEs?
We provide managed IT support, network security, disaster recovery, cloud solutions, and hardware/software maintenance tailored to SME requirements with flexible support packages.
Do you offer 24/7 emergency IT support?
Yes, our ISO-certified team provides 24/7 monitoring with guaranteed 4-hour response times for critical IT issues and system failures.
What industry sectors do you specialise in?
We specialise in IT support for legal firms, dental practices, accountants, charities, and automotive businesses with sector-specific software expertise.
Are your IT solutions scalable for business growth?
Our cloud services and infrastructure solutions are designed to scale with business needs, featuring transparent pricing without large upfront investments.
What accreditations do you hold?
We maintain ISO 9001 certification and hold Platinum Partner status with Zen Internet and Gold Partner status with Sophos Security.
