Business Details
Emergency
services
Trusted Funeral Services in Malmesbury, Wiltshire
Matthews Of Malmesbury have provided compassionate and professional funeral services in Wiltshire for over 140 years. Established in 1880, our dedicated team offers comprehensive support, including legal arrangements, coffin selection, memorial design, and bereavement counselling. We prioritise personalisation, ensuring each funeral reflects the unique life it celebrates. Our services extend to prepaid funeral plans in partnership with Golden Charter, providing peace of mind for families. With premises in Malmesbury and Tetbury, we combine traditional values with modern innovation.Our directors, Nigel Keen and Robert Orford, bring decades of experience to the community. We operate 24/7, offering home visits and support through every step of the process. Our commitment to excellence is reflected in our accredited partnerships and satisfied clientele. From floral tributes to horse-drawn hearses, we tailor every detail to your needs. As a locally rooted business, we understand the importance of cultural and familial traditions in creating meaningful memorials.
Services
Funeral Director Services
Memorial Design
Coffin Selection
Prepaid Funeral Plans
Horse-Drawn Hearse Services
Highlights and features
- Over 140 years of experience serving Wiltshire communities
- 24/7 availability for immediate, compassionate support
- Prepaid funeral plans with Golden Charter partnership
- Diverse vehicle options including Mercedes fleet and horse-drawn hearses
- Locally-rooted expertise in cultural and familial traditions
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Personalised attention
24/7 availability
Stress-free arrangements
Beautiful memorials
Generational trust
Services
Funeral Director Services
Our experienced funeral directors provide comprehensive guidance from initial arrangements to post-funeral support. We handle legal documentation, coordinate with crematoriums, and offer 24/7 assistance for urgent needs. Our team specialises in creating personalised ceremonies that reflect individual lives while respecting cultural and religious traditions.
Memorial Design
Working with James Long Masons, we offer bespoke memorial design services since 1798. Options include traditional headstones, modern cremation tablets, and custom engravings. Our craftsmen guarantee precision in materials like granite, marble, and Portland stone, ensuring lasting tributes that align with family preferences.
Coffin Selection
A wide range of coffins from solid oak to biodegradable cardboard designs. Specialist eco-alternatives include willow, seagrass, and wool coffins. Clients may customise designs with personal themes or artwork at no extra cost, combining sustainability with meaningful remembrance.
Prepaid Funeral Plans
Partnering with Golden Charter, we provide prepaid funeral plans since 1995. Plans cover costs at current prices, protecting against inflation. Over 900,000 plans managed nationwide ensure families avoid future financial burdens while securing their preferred funeral arrangements in advance.
Horse-Drawn Hearse Services
Three ornate horse-drawn hearses available in black and white. Complemented by a vintage mourners coach for ceremonial processions. These classic vehicles offer dignified transportation alternatives for families seeking historic tributes, combining elegance with heartfelt remembrance in Wiltshire's rural landscapes.
People
Nigel Keen
Director
Co-founder with 30 years' experience in funeral services. Transitioned from construction industry in 1995 after discovering eco-coffin innovation. Specialises in balancing tradition with modern expectations for bereaved families.
Robert Orford
Director
Co-founder bringing agricultural finance background to funeral services. Acquired local funeral businesses between 1995-2016. Focuses on maintaining independent service standards while expanding community reach across Wiltshire.
Susi Valero
General Manager
Career funeral director since age 15, progressing from driver to management. Over 20 years' experience in Swindon and Malmesbury operations. Ensures compassionate service delivery across all funeral planning stages.
Hugo Kennard
Funeral Director
Joined profession in 2024 after 20-year church music career. Combines community engagement with bereavement support. Manages local outreach initiatives while providing direct client assistance.
Russell Osman
Funeral Director
Former garage owner with 33 years in motor trade. Transitioned to funeral services in 2017, bringing practical organisational skills. Serves as Cricklade Town Council chairman while managing funeral logistics.
Questions
Are you available for emergencies at night?
Yes, our 24/7 service ensures immediate assistance at any hour for urgent funeral arrangements across Wiltshire.
Can I customise my coffin design?
Yes, we offer bespoke coffin design services with no extra charges for personalisation including artwork and colour changes.
What areas do you cover?
We serve Malmesbury, Tetbury, and all surrounding Wiltshire areas with home visits available for consultation.
Do you offer funeral payment plans?
Yes, through our partnership with Golden Charter we provide prepaid funeral plans at current prices to avoid inflation impacts.
Can you accommodate special transport requests?
Yes, we offer horse-drawn hearses, vintage vehicles, and motorcycles in addition to our modern Mercedes fleet.
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