Business Details
Luxury Hotel in London | The Milestone Hotel
The Milestone Hotel, part of The Red Carnation Hotel Collection, offers luxury accommodation in a historic Grade-II listed Victorian building dating back to 1883. Located opposite Kensington Palace, our hotel combines timeless British charm with modern comforts, featuring 43 deluxe rooms, 13 individually designed suites, and six residences adorned with antique furnishings and original artworks. Our dedicated team, led by General Manager Andrew Pike with 25 years of experience, ensures exceptional service, from curated culinary experiences at Chenestons restaurant to the intimate Stables Bar, where Angelo, our resident Bar Manager, crafts innovative cocktails.We pride ourselves on preserving the building's heritage while offering contemporary amenities, including bespoke weddings, private dining, and immersive experiences like Urban Foraging. Our partnerships with local institutions such as the Royal Albert Hall and Kensington Palace enhance our guests' cultural exploration. Recognised for excellence through industry awards, we support initiatives like the British Exploring Society, providing opportunities for underprivileged youth. With a prime location in Kensington, we offer easy access to London's cultural landmarks, ensuring an unforgettable stay rooted in history and hospitality.
Services
Luxury accommodation
Fine dining
Cocktail bar
Bespoke weddings
Private events
Spa treatments
Concierge service
Chauffeur transfers
Afternoon tea
Heritage tours
Highlights and features
- We offer 25 years of leadership by General Manager Andrew Pike, recipient of industry awards for service excellence.
- Our hotel preserves a Grade-II listed Victorian building's heritage while providing modern comforts.
- We provide curated cultural experiences including partnerships with the Royal Albert Hall and Kensington Palace.
- Our Stables Bar features Angelo, a renowned Bar Manager with expertise in craft cocktails.
- We support the British Exploring Society, offering underprivileged youth opportunities for personal growth.
What people say
Home away from home
Impeccable service
Breathtaking views
Exceptional English cuisine
Timeless charm
Services
Luxury accommodation
Our 43 deluxe rooms, 13 suites, and six residences blend Victorian elegance with modern comforts. Each space features antique furnishings, original artworks, and contemporary amenities. Guests enjoy panoramic views of Kensington Palace gardens in a setting that preserves historic character while ensuring modern convenience.
Fine dining
Chenestons restaurant serves exceptional English cuisine using seasonal British ingredients. The menu showcases traditional dishes with contemporary presentation, complemented by an extensive wine list. Diners experience formal yet welcoming ambiance with attentive service in a setting adorned with original artworks and period decor.
Cocktail bar
The Stables Bar offers expertly crafted cocktails in a gentlemen's club atmosphere. Formerly housing horses, the space retains historic elements while Angelo, our Bar Manager, creates innovative drinks. Guests enjoy signature Smoking Old Fashioned and curated spirits selection in intimate surroundings with live music performances.
Bespoke weddings
We create tailored wedding experiences across historic venues within our property. Services include venue styling, gourmet catering, and coordination of civil ceremonies. Couples benefit from dedicated planners, luxurious accommodations, and photo opportunities against Victorian architecture and Kensington Palace backdrops.
Private events
Our venues accommodate private dining, corporate functions, and celebrations. Options include intimate lounges, grand dining rooms, and garden-facing spaces. Full-service planning includes custom menus, audio-visual support, and themed decorations while maintaining the property's historic ambiance and five-star service standards.
People
Andrew Pike
General Manager
With 25 years leading The Milestone Hotel, Andrew Pike has overseen its recognition through multiple service excellence awards. He champions heritage preservation while innovating guest experiences, fostering a team with average tenure exceeding 10 years.
Angelo Lo Greco
Bar Manager
As Stables Bar's creative force, Angelo crafts innovative cocktails using mixology expertise. His signature Smoking Old Fashioned exemplifies the bar's reputation for exceptional drinks in London's luxury hospitality sector.
Questions
What makes The Milestone Hotel & Residences unique?
Our Grade-II listed Victorian building combines historic architecture with modern luxury. Located opposite Kensington Palace, we offer curated cultural experiences and award-winning hospitality that preserves the property's 1883 heritage.
What dining options are available?
Chenestons restaurant serves fine English cuisine, while Stables Bar offers craft cocktails. The Park Lounge provides afternoon tea service. Private dining rooms accommodate special occasions with custom menus.
Are there special experiences available?
We offer Urban Foraging adventures, private Royal Philharmonic Orchestra recitals, and curated tours with Blue Badge Guide Russell Nash. Seasonal experiences include champagne carriage rides and Dickensian Christmas tours.
What sustainability initiatives do you have?
As part of Red Carnation Hotels' 'Tread Lightly' programme, we implement energy-efficient practices, local sourcing, and community support initiatives like fundraising for the British Exploring Society.
How accessible is the hotel?
We provide wheelchair access, adapted rooms, and staff trained in accessibility requirements. Our location offers proximity to Kensington Palace gardens and major cultural attractions within walking distance.
Can I host events at the hotel?
We offer six versatile event spaces accommodating 2-120 guests. Services include bespoke weddings, corporate functions, and private dining with custom menus and full planning support.
