Empowering Your Business with Innovative Communication Solutions
About Us
Clarity Telecom is a leading provider of innovative communication solutions designed to empower businesses and individuals in the digital age. Founded on the belief that technology can be a transformative force, we specialize in connecting businesses and enhancing communication experiences.
Our Vision
Our vision is to empower businesses through seamless and reliable communication solutions that foster collaboration, drive productivity, and enhance customer engagement. We believe in leveraging technology to create a competitive edge and driving success in the modern business environment.
Our Values
- Customer-centricity: We prioritize understanding your unique needs and delivering solutions tailored to your specific requirements.
- Innovation: We are driven by a continuous pursuit of technological advancements and industry best practices.
- Integrity: We adhere to the highest ethical standards and transparency in all our business dealings.
- Collaboration: We value teamwork and empower our employees to contribute their expertise and knowledge.
Solutions and Services
Clarity Telecom offers a comprehensive portfolio of products and services to meet a wide range of communication needs. These include:
Remote Working Solutions
- Hosted Phone Systems
- Video Collaboration Tools
- Secure VPN Solutions
Broadband Connectivity
- High-speed Business Broadband
- Mobile Broadband
- Fiber Optic Services
Phone Systems & More
- Traditional Landline & VoIP
- Unified Communications Solutions
- Call Recording & Transcription Services
Dedicated Expertise
- Consultation and implementation services
- On-site and remote technical support
- Training and user onboarding
Experience and Expertise
With over two decades of experience in the telecommunications industry, our team of experts possess deep knowledge and insights into the evolving landscape of communication technologies. We leverage this expertise to provide tailored solutions that meet the unique requirements of each client.
Customer Testimonials
"Since we installed Clarity's Hosted Telephone solution, our communication efficiency has soared. We highly recommend their innovative solutions and exceptional customer service." - Gordon Mellon, Director, Mellon & Sons Limited
Partner with Clarity Telecom for
- Reliable and innovative communication solutions
- Personalized approach to client needs
- Exceptional customer support and technical expertise
- Commitment to fostering meaningful business relationships
Customer Service Experience
- Positive reviews praise the excellent customer service provided by Clarity. Several customers have mentioned the helpfulness of the staff, particularly Gary, Ciaran, and Adam. The staff are described as friendly, polite, and knowledgeable.
- Some customers have experienced issues with their phone systems and have had to contact support multiple times. However, the staff at Clarity have been quick to respond and resolve these issues, which has left customers feeling satisfied with the service.
Technical Issues
- A few customers have experienced technical issues with their phone systems, including problems with the ByPortal and difficulties with making external calls. However, these issues were resolved quickly by the Clarity support team.
- One customer mentioned that their hardware was not compatible with other systems they use, leading to downtime and breaches of GDPR and confidentiality. This issue was resolved after opening a formal complaint with CISAS.
Overall Satisfaction
- Most customers are very satisfied with the service provided by Clarity, praising the quick response times and the helpful staff. Some customers have mentioned that the staff at Clarity are very knowledgeable and have helped them improve their telecommunications systems.
- However, a few customers have had negative experiences, including issues with technical problems and breaches of GDPR and confidentiality. These issues have led to a loss of business and revenue for these customers.
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