BoilerCert is a team of professional, reliable, and experienced engineers, specialising in plumbing and heating services. Established in 2008, we have built a reputation for providing high-quality services to a range of clients, including major estate agents, commercial organisations, and residential properties in Nottingham.
Our Expertise
We excel in installation, maintenance, and servicing of all types of boilers, including LPG and oil-fired boilers. Our gas safe registered engineers are qualified and approved to work on unvented cylinders and have undergone training in Legionella Risk Assessments. We also offer full-scale project management, including liaising and organising other trades and suppliers to ensure hassle-free projects for our clients.
Our Services
We offer a comprehensive range of services, including:
- Rental Property Maintenance: We service major estate agents in the Nottinghamshire area, assisting in the maintenance of over 3000 properties. We liaise with tenants, other contractors, and landlords to enable a smooth and hassle-free service to our estate agents and private landlords.
- Commercial: We offer complete project management on commercial properties, from design to completion. This includes new central heating and hot water systems installation, first and second fix plumbing, bathrooms, and kitchens.
- Domestic: We have years of experience working on residential plumbing, including heating and bathroom installation, gas appliance servicing, emergency repairs, and general plumbing maintenance.
Why Choose Us
At BoilerCert, we pride ourselves on our commitment to providing exceptional customer service. We have a fully manned office from 9-5pm, Monday to Friday, and offer 2-hour time slots for our customers' convenience. Same-day appointments are available for emergencies. Our team of experienced engineers and dedicated customer service staff work together to ensure that our clients receive a hassle-free and professional service.
Overall Impression
The BoilerCert company has received numerous 5-star reviews from satisfied customers. The reviews highlight the professionalism, friendliness, and expertise of the engineers, as well as the company's commitment to excellent customer service.
Communication and Organisation
Several reviewers praised the company's communication and organisational skills, citing the ease of booking appointments and the prompt response to queries. The office staff, in particular, were commended for their helpfulness and organisational abilities.
Engineers and Work Quality
The engineers were universally praised for their professionalism, friendliness, and expertise. Reviewers noted that they were knowledgeable, efficient, and courteous, with a strong attention to detail. The quality of the work was also consistently high, with customers reporting that their boilers were installed or repaired to a high standard.
Customer Service
Reviewers praised the company's customer service, citing the prompt responses to queries, the courtesy of the engineers, and the overall impression of being well-informed and confident throughout the process.
Recurring Themes
- The importance of good communication and organisational skills
- The expertise and friendliness of the engineers
- The high quality of the work
- The commitment to excellent customer service
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