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dictate2us was founded in 2006 with a vision of empowering businesses and individuals with accurate, timely, and cost-effective transcription, translation, and typing support. We understand the unique challenges faced by organisations operating in diverse sectors, and we tailor our services to address those specific needs.
Our Expertise Across Industries
Our team of highly skilled professionals boasts extensive experience across multiple industries, including:
- Medical: Providing accurate transcription of medical records, consultations, and patient interviews.
- Legal: Ensuring perfectly transcribed legal documents, contracts, and court transcripts.
- Academia: Delivering reliable transcription of lectures, research findings, and interviews.
- Business: Boosting productivity by transcribing meetings, presentations, and customer service recordings.
- Financial: Transcribing financial documents, reports, and market research data with utmost confidentiality.
- Public Sector: Providing accurate transcription for public hearings, government documents, and official records.
A Commitment to Accuracy and Efficiency
We take pride in our 99% accuracy rating and our unwavering commitment to delivering timely results. Our advanced technology and adherence to strict data security protocols ensure a seamless and reliable experience.
Flexible and Accessible Services
We understand the importance of flexibility in today's fast-paced world. Our services are accessible across multiple platforms, allowing you to upload files from various devices, call us directly, or utilize our innovative mobile app.
Unwavering Support and Guidance
From initial inquiries to ongoing projects, our dedicated account managers are always available to offer support and guidance. We also provide comprehensive training materials and resources to ensure you get the most out of our services.
Overview
Dictate2us has received mostly positive reviews from customers, with a total of 14 out of 15 reviewers giving them a 5-star rating. However, one reviewer had a negative experience.
Pricing and Services
Some reviewers have mentioned that they were satisfied with the pricing and services provided by Dictate2us. One reviewer, however, felt that the quote they received was not accurate and was significantly higher than expected.
Customer Service
Many reviewers praised the customer service provided by Dictate2us, mentioning that the agents were professional, helpful, and went above and beyond to assist with their queries. Some reviewers even mentioned that they received exceptional service, with one reviewer noting that the customer service representative worked tirelessly to get them exactly what they wanted.
Transcription and Proofreading
Several reviewers praised the quality of the transcription and proofreading services provided by Dictate2us, with some mentioning that the speed of turnaround was remarkable. However, one reviewer was disappointed with the quality of the proofreading for their PhD dissertation, citing that it was not at the standard expected for a PhD-level document.
Summary of Positive Comments
The majority of customers have had a positive experience with Dictate2us, praising their professional and efficient service, excellent customer service, and high-quality transcription and proofreading.
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