Bringing your vision to life, one window at a time.
Our Story
At Outlook Windows Ltd, we're proud to be a family-run business with over 30 years of experience in providing top-notch conservatories, orangeries, lantern roofs, doors, and windows to customers across the UK. Our commitment to delivering exceptional service and high-quality products has earned us a reputation as a trusted name in the industry.
Our Mission
Our mission is to provide personalized, professional service to each and every customer, ensuring that their vision is brought to life. We take pride in our ability to offer a wide range of products, including hardwood, aluminium, UPVC, and Residence-9 windows and doors, each designed to meet our customers' unique needs and budget.
Our Expertise
With a team of highly qualified, conscientious, and skilled craftsmen, we're confident in our ability to deliver exceptional results. Our team has worked alongside us for many years, and we're proud to have a low staff turnover rate. We're committed to providing a stress-free experience for our customers, and our team is dedicated to ensuring that every project is completed to the highest standard.
Our Services
We offer a comprehensive range of services, including:
- Bespoke conservatory designs
- Orangeries
- Lantern roofs
- Doors and windows of all shapes and styles
- Energy-saving windows that meet the latest Document-L regulations
- Comprehensive project management from inception to completion
Our Promise
At Outlook Windows Ltd, we're committed to providing a personalized service that exceeds our customers' expectations. We're proud to have earned a reputation as a trusted and reliable business, with 95% of our work coming from client recommendations and repeat business. We look forward to working with you to bring your vision to life.
Poor Customer Service and Product Issues
Several reviewers have expressed frustration and disappointment with Outlook Windows' customer service and product quality. Many have experienced delays, broken promises, and unhelpful staff. Some have even been left with broken or faulty products, such as broken glass or condensation-filled windows.
Negative Experiences
Some reviewers have shared their negative experiences with the company, including:
- Broken promises and failed deliveries
- Unhelpful and rude staff
- Poor product quality
- Delayed or cancelled installations
- Lack of communication and follow-up
- Unresolved issues and unapologetic attitude
Positive Reviews
On the other hand, some reviewers have had positive experiences with Outlook Windows, praising their:
- Quick and clean installations
- Helpful office staff
- Good product quality
- Competitive pricing
- Knowledgeable and pleasant workforce
- Excellent post-sale snagging and support
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