Transforming Your Home, One Window at a Time
At ID Windows, we are a trusted and reputable company specializing in the supply and installation of high-quality windows, doors, and conservatories across Suffolk and surrounding areas. Our team of experts has years of experience in the industry, and we take pride in providing exceptional customer service, tailored solutions, and top-notch products that meet the unique needs of our clients.
Our Services
We offer a wide range of services, including the installation of:
- Windows: Casement, Bay and Bow, Flush Sash, Sliding Sash, Fully Reversible, Tilt and Turn, and Aluminium Windows
- Doors: Composite, uPVC, Bi-folding, French, Patio, Aluminium Bi-fold, and Patio Doors
- Conservatories: Conservatory Styles, Orangeries, Roof Lantern, Solid Roof, and Conservatory Refurbishments
- Home Improvements: Integral Blinds, Fascias, Soffits, and Guttering, Garage Doors
Our team of experts will guide you through the entire process, from designing and quoting to installation and after-sales support. We understand that every home is unique, and we strive to provide personalized solutions that meet your specific needs and preferences.
Why Choose ID Windows?
At ID Windows, we are committed to providing exceptional quality, reliability, and value for money. Here are just a few reasons why you should choose us:
- Quality Installation: Our team of experts is fully trained and qualified to ensure a professional installation that meets the highest standards.
- No Pressure Selling: We don't believe in high-pressure sales tactics. We'll provide you with a quote and let you make an informed decision.
- 10-Year Guarantee: We stand behind the quality of our products and installation, and we offer a 10-year guarantee on all our products.
Our Mission
At ID Windows, our mission is to provide exceptional quality, reliability, and value for money to our customers. We strive to build long-term relationships with our clients, and we're committed to delivering outstanding customer service, tailored solutions, and top-notch products that meet the unique needs of our clients.
Overall Assessment
The reviews paint a mixed picture of the company, with one reviewer offering glowing praise and another expressing disappointment.
Professionalism and Quality of Work
The 5-star review from Denise Marriner is extremely positive, highlighting the company's professionalism, cleanliness, and attention to detail. She mentions that they left her house in "immaculate condition" and states that she would "defo recommend" them.
Poor Communication and Follow-up
In contrast, Laura Allison's 2-star review expresses frustration and disappointment with the company's communication. Despite initially being helpful, she has not heard back from them in three months, despite multiple emails and phone calls.
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