Empowering a Greener Tomorrow, Today
A Trusted Partner for Your Journey
The RAC has been a pillar of support for drivers in the UK for over 125 years. From humble beginnings assisting motorists with breakdowns, we've evolved into a comprehensive resource offering a wide range of services and products to enhance your peace of mind on the road.
Comprehensive Breakdown Cover
Our breakdown cover provides a safety net when you encounter unexpected vehicle issues. From flat tires to dead batteries, our patrols respond swiftly to your location, aiming to fix the problem on the spot. For more severe issues, we'll get you to a trusted garage or recover your vehicle to a safe location.
Beyond the Basics
However, our offerings extend far beyond roadside assistance. We understand the modern driver's needs and provide:
- Award-winning car insurance: Protect yourself against the unexpected with comprehensive cover from a trusted provider.
- European breakdown cover: Travel with confidence across borders, knowing you're covered in over 30 European countries.
- Mobile Mechanics: Get expert repairs and diagnostics without leaving your driveway with our convenient mobile mechanic service.
- Comprehensive online platform: Manage all your RAC services, access valuable insights, and track your journeys effortlessly through our user-friendly app.
A Commitment to Excellence
At the RAC, we pride ourselves on delivering exceptional customer service, reflected in our high Defaqto rating and numerous awards. Our dedicated team of professionals is always willing to assist you, whether you need roadside assistance, guidance on insurance options, or helpful tips for your journey.
Join the RAC and enjoy peace of mind on every journey. Contact us today and discover the comprehensive care and support that awaits you.Poor Service and Unreliable Assistance
Several reviewers have expressed their disappointment and frustration with the RAC's service and assistance. Many have experienced long wait times, delayed responses, and unhelpful representatives. Some have even reported being left stranded for hours or even days without receiving assistance.
Unfortunately, the reviewers have had to deal with various issues, including battery replacements that failed, stolen funds, and increased insurance premiums without notice. The company's lack of transparency, unprofessional behavior, and ineffective communication have led to a loss of trust and loyalty.
Inadequate Facilities
One reviewer praised the architectural design of the RAC Bristol office, highlighting its unique features and friendly atmosphere. However, this positive experience was overshadowed by the numerous complaints about the company's service.
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