Who We Are
Smart Move is a leading independent estate agent serving the Milton Keynes area and beyond. Our team of experienced professionals are passionate about helping clients navigate the property market with confidence and achieve their property goals. We offer a comprehensive range of services to both buyers and sellers, landlords and tenants, ensuring a seamless and successful experience every time.
Our Mission
Our mission is to provide our clients with exceptional service, backed by expert knowledge and personalized guidance. We pride ourselves on building strong relationships with our clients, understanding their individual needs and aspirations.
Why Choose Smart Move?
There are many reasons to choose Smart Move as your trusted estate agent:
- Experienced and Professional Team: Our team of experts has extensive experience in the local market and will guide you through every step of the process with clear and concise communication.
- Personalized Attention: We understand that every client is different, which is why we tailor our approach to your individual needs and goals.
- Market Expertise: We have in-depth knowledge of the local area and property market trends, ensuring you get the best possible outcome.
- Cutting-edge Technology: We utilize advanced technology and tools to market your property effectively and streamline the process for you.
For Buyers & Sellers
- Comprehensive market valuations
- Bespoke property searches
- Expert negotiation and offer handling
- Comprehensive legal and financial guidance
- Ongoing market feedback and updates
For Landlords & Tenants
- Extensive tenant screening and referencing
- Property management solutions
- Rent collection and payment management
- Comprehensive landlord insurance options
- Dedicated communication and responsive maintenance services
Our Values
At Smart Move, we believe in:
- Integrity: We operate with honesty and transparency, building trust with our clients.
- Professionalism: We maintain the highest standards of ethical conduct and expertise.
- Client-centricity: Your needs and goals are our top priority.
- Communication: We believe in clear and consistent communication with our clients every step of the way.
Service Experience
The reviews highlight a significant disparity in the service experience provided by Smart Move. While one customer, Fusion Time, has had a positive experience, two other customers, Fathima Kauser and Agnieszka So, have had very negative experiences.
Positive Experience
Fusion Time, a busy landlord, has praised the team at Smart Move for providing peace of mind, describing them as "honest, efficient and reliable".
Negative Experiences
On the other hand, Fathima Kauser and Agnieszka So have had very poor experiences with the company. Fathima Kauser has reported being ignored despite making multiple attempts to contact the company, and has accused the staff of being "unprofessional and bias". Agnieszka So has also described the company as "unprofessional in every inch" and has lost confidence in them to the point of giving up on a flat.
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