Providing Expert & Honest Service For Over 20 Years

A Family-Run Company with a 20-Year Legacy

Since 2002, PMUK has been a beacon of excellence in residential block and estate management, proudly serving London, Kent, Essex, and Surrey. Our passion lies in providing dedicated and personalised services to property owners and residents, fostering a vibrant and harmonious community living experience.

Understanding Your Needs

We understand the unique challenges faced by residents in today's world. Our approachable team listens attentively to your concerns, whether it's communication gaps, inconsistent service, high charges, or instability in staffing. This empathy fuels our commitment to delivering exceptional service beyond expectations.

Our Guiding Principles

Our success is built on four core values:

Outstanding Customer Service: We prioritize effective communication and responsiveness, ensuring your concerns are addressed promptly and efficiently.
Proactive Approach: We take initiative, anticipating needs and tackling issues before they escalate.
Transparency: Open and honest communication is at the heart of our operations.
Family-Run Company: As a family-run business, we foster a personal connection with our clients, building trust and lasting relationships.

Services Tailored to Your Needs

PMUK offers a comprehensive range of services tailored to your specific needs:

Estate & Block Management: Find out how we efficiently manage shared spaces, communal areas, and common facilities.
Management & Maintenance: Discover our proactive approach to maintenance, ensuring your property's optimal condition.
Legal & Administrative: Let us handle legal and administrative tasks seamlessly, saving you valuable time and energy.
Financial Management: We provide clear and transparent financial reporting, ensuring financial accountability and control.

A Commitment to Excellence

Our dedication to exceptional service is evident in our consistent track record of satisfied clients. We have retained our contracts with many properties since our inception, a testament to our unwavering commitment and demonstrably improved service standards.

Update Share

Positive: PMUK's positive interactions with residents and contractors have led to a strong sense of satisfaction and trust.

Negative: PMUK has faced criticism for its handling of maintenance issues, communication, and response to resident complaints, leading to feelings of disappointment and frustration.

Positive Experiences

PMUK has received numerous 5-star reviews that praise their exceptional customer service, prompt responses to issue resolution, and professional management. Residents have reported that the company is helpful, friendly, and efficient in addressing their concerns, with some expressing gratitude for the kindness and understanding shown by specific staff members.

Negative Experiences

On the other hand, some reviewers have expressed dissatisfaction with PMUK's service, citing issues such as delayed or incomplete maintenance work, lack of communication, and poor response to complaints. Some residents have reported feeling frustrated with the company's inability to provide satisfactory responses to their concerns, leading to a sense of abandonment and mistrust.

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