Providing Exceptional Service Since 2000
Carters Heating Services is a well-established, family-owned company that has been providing exceptional plumbing and heating services to the residents and businesses of Norwich and the surrounding areas for over 35 years. Our team of engineers is Gas Safe registered, Oftec registered, and Worcester Bosch accredited, ensuring that we can offer the highest level of expertise and professionalism to our clients.
Our Commitment to Quality
At Carters Heating Services, we are committed to providing high-quality services that exceed our clients' expectations. We are proud to have received 5-star ratings on MyBuilder, Facebook, and Google from over 100 reviews from our satisfied and loyal customers. Our commitment to quality is reflected in every aspect of our work, from the initial consultation to the final installation and ongoing maintenance.
Our Promises to You
When you choose Carters Heating Services, you can expect:
- High-quality workmanship from our experienced and highly trained engineers
- On-time service, with realistic targets and quick turnaround times
- A thorough and efficient approach, based on our extensive experience in the industry
- 24-hour emergency cover, giving you peace of mind and round-the-clock care for your boiler
Our Services
At Carters Heating Services, we offer a comprehensive range of plumbing and heating services, including:
- Boiler installations, repairs, and maintenance
- Central heating installations, repairs, and maintenance
- Gas safety checks and certificates
- Power flushing of central heating systems
- Landlord certificates
- Radiator installations and replacements
- Underfloor heating installations
- Solar thermal installations
- Bathroom installations
- Kitchen installations
- General plumbing repairs and maintenance
Whether you need a new boiler installed, your central heating system repaired, or a bathroom fitted, our team of experts is here to help. We have the knowledge, skills, and experience to tackle any plumbing or heating project, no matter how big or small.
Testimonials
At Carters Heating Services, we believe that our clients are the best judge of the quality of our work. Here are a few of their testimonials:
"Brilliant Reliable Service" - Julie Pike
"First experience of Carters" - Steve Cardy
"Prompt, friendly & efficient" - K & D Storey
"I've never met a tradesman as professional and knowledgeable" - Ian Hetherington
"Flexible, tidy and friendly!" - Mark Zeitoun
"Consistently great service" - Melanie Coleman
"I can't recommend Carters Heating Services enough" - A & P Hart
"Power flush central heating system" - Dawn Shipman
Contact Us
If you would like to speak to one of our team over the phone or request a callback, please submit your details and we will be in touch shortly. We are always happy to help and provide advice and guidance on any plumbing or heating project.
Carters Heating Services is a highly recommended company, receiving excellent reviews from customers for their professional and friendly services. Their engineers are knowledgeable and skilled, providing top-notch heating system repairs and installations.
Positive Comments
Many customers praised the engineers for their friendly, professional, and knowledgeable services. They were punctual, did excellent work, and provided great value for the money. Customers appreciated the text messages to confirm appointments and the tracking feature that allowed them to see when the engineer was on the way. Overall, customers were extremely satisfied with the services provided by Carters Heating Services.
Negative Comments
One customer had a less than satisfactory experience, feeling that the engineer was unprofessional and that there was a lack of transparency regarding an additional charge for disconnecting a Nest thermostat. However, this negative experience seems to be an exception, as the majority of customers had a positive experience with the company.
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