Business Details
39 Years
experience
Trusted Nursing and Residential Care Homes in Lancashire
Stocks Hall Homecare & Agency has been delivering person-centred care services across Lancashire and St. Helens since 1987. As a leading provider in the North West of England, we specialise in residential, nursing, and day-care solutions within a homely environment. Our commitment to excellence is evidenced by our Investors in People GOLD Award and Work Life Balance Award, reflecting our dedication to staff development and work-life integration. With six care homes and homecare services, we offer tailored support ranging from hourly visits to 24-hour nursing care. Our experienced management team, many of whom have personal experience navigating care decisions, ensures compassionate decision-making.We maintain strong partnerships with local authorities, healthcare providers, and charities to enhance service quality. Our infection control protocols, particularly during the COVID-19 pandemic, demonstrate our prioritisation of resident and staff safety. Regular training programmes, including dementia awareness and sepsis management, maintain our care standards. Client testimonials consistently highlight our staff's exceptional dedication and the homely atmosphere of our facilities. Over three decades of service have solidified our reputation as a trusted care provider in the region.
Services
Residential Care
Nursing Care
Homecare Services
Domiciliary Care
Respite Care
Rehabilitation Services
EMI Care
Physically Disabled Support
Details
- Year established: 1987
Highlights and features
- 30+ years of specialist care experience in Lancashire and St. Helens
- Award-winning staff training and development programmes
- Tailored care packages from hourly visits to 24/7 support
- Six purpose-built care homes with homely environments
- Proven infection control protocols during pandemic conditions
Associations and certifications
- Investors in People GOLD Award
- Work Life Balance Award
What people say
Excellent care
Dedicated staff
Homely atmosphere
Professional carers
Compassionate support
Services
Residential Care
Our residential care homes provide long-term support in elegant, homely environments. Residents receive 24/7 assistance with daily living activities, personal care, and social engagement. Each home offers tailored programmes to meet individual physical and emotional needs.
Nursing Care
Specialist nursing care delivered by qualified professionals for residents requiring clinical support. Services include medication management, wound care, and chronic condition monitoring within our purpose-built facilities.
Homecare Services
Tailored homecare packages from one-hour visits to 24-hour support. Our trained carers assist with personal care, medication, and daily activities while maintaining client independence in their own homes.
Respite Care
Temporary care solutions providing relief for primary caregivers. Our respite services maintain continuity of care in our care homes or through home visits, with flexible booking options available.
EMI Care
Specialist care for residents with dementia or memory impairments. Our trained staff implement person-centred approaches in secure environments designed to reduce confusion and promote independence.
People
Sue Lace
Director
With over 30 years in care services, Sue Lace leads Stocks Hall's strategic direction. Her expertise in infection control and pandemic management has shaped the group's safety protocols.
Lydia Bilboe
Agency Co-Ordinator
Managing the care agency since 2023, Lydia ensures quality staffing solutions across Lancashire. Her background in health and social care administration supports effective team coordination and client relations.
Questions
What types of care services do you offer?
We provide residential care, nursing care, dementia support, respite care, and homecare services across Lancashire and St. Helens.
Are your care homes currently accepting visitors?
Yes, with infection control measures in place. Visitors must follow staff guidance regarding masks and PPE during outbreaks.
How do you ensure staff quality?
All staff undergo DBS checks, comprehensive training, and regular assessments. We maintain Investors in People GOLD standards for staff development.
Do you offer flexible homecare packages?
Yes, from one-hour weekly visits to 24/7 live-in support, with customised care plans developed with service users and families.
What special facilities do your care homes have?
Our homes feature state-of-the-art design, communal areas, gardens, and single en-suite rooms with modern amenities for resident comfort.
