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At Stocks Hall Care Homes, we are dedicated to providing high-quality, person-centred care services to our residents across Lancashire and St. Helens. With over 30 years of experience, we have established ourselves as a leading provider of residential care services in the North West of England. Our care homes offer a range of accommodation options, from long-term to short-term and day care, in a friendly and caring home from home environment.
Our Philosophy
Our philosophy is built around providing care with integrity and respect. We believe that every individual deserves to be treated with dignity and compassion, and we strive to create a warm and welcoming atmosphere in our care homes. Our team of dedicated and experienced staff are committed to delivering high-quality care that is tailored to meet the unique needs of each resident. We believe in empowering our residents to live life to the fullest, and we work closely with them and their families to ensure that their needs are met and their preferences are respected.
Our Services
We offer a comprehensive range of care services, including:
- Residential care homes
- Nursing care homes
- Homecare services
- Day care services
- Short-term and long-term care options
Our care homes are beautifully designed and maintained to provide a comfortable and secure environment for our residents. We offer a range of amenities and activities to ensure that our residents lead fulfilling and engaging lives. Our homecare services are designed to provide flexible and tailored support to individuals in the comfort of their own homes.
Our Values
At Stocks Hall Care Homes, we are committed to upholding the following values:
- Respect: We believe in treating every individual with dignity and respect.
- Empathy: We strive to understand the unique needs and preferences of each resident.
- Integrity: We operate with honesty and transparency in all that we do.
- Compassion: We are committed to providing compassionate and caring support to our residents.
Our Team
Our team of dedicated and experienced staff are the backbone of our care homes. We invest in ongoing training and development to ensure that our staff are equipped with the skills and knowledge needed to deliver high-quality care. We believe in fostering a positive and supportive work environment, and we are proud to have a team that is committed to delivering exceptional care and support to our residents.
Testimonials
Don't just take our word for it! Here's what some of our residents and their families have to say about our care services:
"Everyone involved went above and beyond their duties and we cannot praise everyone enough. Love to you all xxx" - J, J, D & D
Care and Support
The majority of the reviews praised the staff at Stocks Hall Care Home for their exceptional care and support towards the residents. They were described as an amazing team who cared for the residents with love, dignity, and respect. The staff were commended for their hard work and dedication, making the residents feel safe and comfortable.
Staff Appreciation
Many of the reviewers highlighted the wonderful staff at Stocks Hall Care Home. They were described as talented, professional, and caring individuals who provided a comforting environment for the residents. The staff's love and care towards the residents were particularly emphasized in several reviews.
Resident's Experiences
A few reviews shared the positive experiences of the residents at Stocks Hall Care Home. One reviewer mentioned that her mother felt safe and at ease during her stay, and another praised the staff for their ability to make the residents feel comfortable and at home.
Negative Feedback
However, there were a couple of negative reviews that highlighted some issues. One reviewer criticized the staff for being manipulative and only looking out for their own interests, particularly money. Another reviewer expressed dissatisfaction with the management and communication, stating that the office staff seemed to lack structure and communication with clients.
Overall
In conclusion, the majority of the reviews highlighted the exceptional care and support provided by the staff at Stocks Hall Care Home. While there were a couple of negative reviews, the overall sentiment was overwhelmingly positive, praising the staff's dedication, love, and care towards the residents.
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