Make your vision a reality with The Fireplace and Stove Centre!
Passionate about flames, Committed to warmth
The Fireplace and Stove Centre proudly stands as a family-run business dedicated to enriching your living space with the beauty and warmth of fireplace and stove technology. Established on a foundation of exceptional customer service and meticulous craftsmanship, we help you discover the perfect hearth solution for your home.
A personalised journey towards warmth
From initial consultation to installation and aftercare, we guide you through every step. Our highly qualified experts will take the time to understand your individual needs, preferences, and budget to create a bespoke fireplace design that seamlessly complements your style and home.
Exceptional products, exceptional service
Our extensive collection boasts a diverse range of gas and electric fires, fire surrounds, and multi-fuel and wood-burning stoves. We partner with leading manufacturers to guarantee quality and efficiency. Our experienced staff is always on hand to offer helpful advice and guidance, ensuring a smooth and enjoyable experience.
Our services include
- Consultations: Discussing your vision, requirements, and budget.
- Surveys: Assessing your property and flue suitability.
- A wide range of products: Gas and electric fires, fire surrounds, wood/multi-fuel stoves, and more.
- Expert installation: Ensuring a safe and professional installation.
- Comprehensive aftercare: Regular servicing and maintenance to maintain optimal performance.
Visit us today and experience the warmth for yourself
At our spacious Wakefield showroom, you'll have the opportunity to interact with our passionate staff, explore our diverse product range, and witness the breathtaking potential of a beautifully designed fireplace. We'll be delighted to guide you through the options and help you envision the perfect warm and inviting atmosphere in your home.
Service Quality and Installation
The overall sentiment towards the installation and service quality is mixed. On one hand, Leonard Burgess and Donald Healey had an excellent experience with the installation, praising the service and knowledge provided by the staff. Leonard mentioned that the fire supplied was better than expected, and Donald appreciated the exceptional service and timely completion of the job.
On the other hand, Ben Haile and Nicola Green had negative experiences with the installation. Ben was left with poor workmanship, including a misfitting hearth and a visible joint in the fireboard. Despite contacting the installer and the shop owner, the issues were not resolved. Nicola faced a similar issue with the installation not being registered with HETAS, and a leak in the flue that caused the wood burner to rust.
Customer Service and Communication
Customer service and communication also received mixed feedback. Leonard and Donald appreciated the friendly and knowledgeable staff, while Ben and Nicola experienced poor communication and unhelpful responses to their issues.
Product Quality and Price
The product quality and price were generally well-received, with Leonard noting that the fire supplied was better than expected and Donald appreciating the value for money. However, Ben felt that the installation did not match the initial quoted price and quality.
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