A Comprehensive Approach to Home Appliance Care
Able Appliances has proudly served London and the surrounding areas since 2010. Built on a foundation of exceptional customer service, technical expertise, and competitive pricing, we're your trusted partner for all your appliance needs.
Expert Repairs for Every Appliance
Our team of certified engineers are equipped to handle all types of domestic appliance repairs, including:
- Washers & Dryers - From faulty controls to leaking hoses and worn drum bearings, we can diagnose and fix the problem efficiently.
- Refrigerators & Freezers - Whether it's a faulty thermostat or a frozen evaporator, our technicians will identify the issue and restore your appliance to its optimal performance.
- Cookers & Ovens - From malfunctioning ovens to faulty hobs and temperature control issues, we have the expertise to repair all types of cooking appliances.
- Dishwashers - We can diagnose and fix leaks, poor cleaning, and faulty control panels with the utmost precision.
- American Fridges & Other Appliances - Our technicians are experienced in repairing a diverse range of other appliances, including vacuum cleaners, microwave ovens, and more.
Beyond Repairs: New Appliance Solutions
Able Appliances offers a wide selection of brand-new appliances at competitive prices. We partner with leading manufacturers to ensure access to the latest models and best deals. We also offer trade accounts with leading retailers, allowing us to pass on savings to our customers.
Additional Services for Your Convenience
Our commitment to customer satisfaction extends beyond repairs. We also offer:
- Handyman & Plumbing Services: From minor repairs to complete installations, our skilled technicians can handle various home improvement projects.
- Lettings Agent Support: We collaborate with letting agents to ensure smooth appliance management in rental properties.
- Manufacturer & Insurance Support: We partner with leading manufacturers and insurance companies to provide efficient repair services for both in-warranty and out-of-warranty appliances.
Working With Us
Able Appliances prioritizes professionalism, transparency, and customer satisfaction. Our team of experienced engineers are:
- Qualified and certified in appliance repair.
- Friendly and approachable.
- Equipped with advanced diagnostic tools and genuine replacement parts.
- Committed to providing clear communication and estimated repair times.
Customer Reviews
Overall Experience
The customers who reviewed Able Appliances had a predominantly positive experience with the company. They praised the prompt response to their enquiries, the efficiency of the engineers, and the high standard of workmanship. The engineers were also commended for their professionalism, politeness, and helpfulness.
Positive Comments
The customers appreciated the effectiveness of the company's customer service, with one customer stating that they were "HIGHLY RECOMMENDED" and would never go anywhere else. Another customer praised the cleanliness and respectfulness of the engineer, who ensured that everything was left in the same condition as when he arrived.
Negative Comments
Unfortunately, one customer had a disastrous experience with the company. The engineer arrived at 8:40am instead of the agreed 10am, and then threatened to leave if the customer didn't answer the door. The customer's phone call to the company's owner was even more shocking, with the owner being rude, yelling, and cancelling the appointment. The customer believed that the owner's behavior was appalling and decided to take the matter further and investigate the company.
Summary
While Able Appliances had a high rating overall, there was one negative review that highlighted a significant issue with customer service. The owner's behavior was unacceptable, and it's unfortunate that it detracted from the otherwise positive experience of the other customers.
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