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Who We Are
Woo's Willow Cattery is a small, family-run cattery nestled on the outskirts of Mountsorrel, near Loughborough. Established over 20 years ago, we take immense pride in providing individual care and attention to your cherished felines. Owned and operated by Liz and Anna, we treat your furry friends like our own.
Our Philosophy
We understand that your cat is a beloved member of your family. That's why we offer a home-from-home experience, tailored to each cat's unique needs and personality. From cozy heated units to individual attention and playtime, your feline friend will feel comfortable and loved during their stay.
Why Choose Woo's Willow Cattery?
- Individual Attention: Each cat receives personalized care from experienced cat lovers, ensuring their emotional and physical well-being.
- Luxury Accommodations: Spacious, heated units provide a comfortable and secure environment, with individual or family options available.
- Caring Professionals: We cater to special dietary needs, administer medication, and address any medical concerns with meticulous care.
- Peace of Mind: Regular updates and photo galleries allow you to stay connected with your furry friend while you're away.
Our Services
At Woo's Willow Cattery, we offer a comprehensive range of services to cater to your cat's needs:
- Individual and family cat units
- Heated and hygienic housing
- Covered outdoor runs
- Tailored feeding plans
- Special diet and medication administration
- Bedding and toys provided upon request
Come Visit Us!
We encourage you to schedule a viewing to experience our loving and caring environment firsthand. Contact us to book your cat's stay and let us take care of the rest.
Communication Issues
Several reviewers have expressed frustration with the lack of communication from the cattery, with one reviewer stating that they had zero response after attempting to contact them for a month. This has led to a perception of rudeness and unprofessionalism.
Exceptional Service
The majority of reviewers, however, have had a positive experience with the cattery, praising the owners' care and attention to their pets. Reviewers have noted that the cattery is clean, well-run, and provides a comfortable and safe environment for cats.
Particular Strengths
Several reviewers have highlighted the excellent communication they received from the cattery, with regular updates and photos of their pets. Reviewers have also praised the cattery's flexible approach, with one reviewer noting that the owners went above and beyond to accommodate their needs.
Common Themes
Overall, the cattery's strengths seem to lie in its well-cared-for environment, attentive owners, and good communication.
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