Where every piece tells a story, and every story is unique.
At Spencer the Jeweller, we pride ourselves on being a bespoke jewellery shop with a personal touch. Our shop on Eccleshall High Street offers a unique and exclusive experience, where customers can find quality hand-made jewellery created in our two on-site workshops. Our team of skilled craftsmen and women, including Angela, David, Nicola, and Deb, have years of experience in the jewellery trade and are dedicated to providing exceptional service and attention to detail.
Our story began in 2004 when David Spencer, a trained goldsmith with over 17 years of experience, opened the doors to Spencer the Jeweller with the support of his wife Angela. Since then, we have established ourselves as a reputable and trusted jewellery shop in the heart of Eccleshall. Our team has grown over the years, with Nicola and Deb joining us, bringing their own unique skills and expertise to the table.
Our Services
We offer a wide range of services to cater to our customers' needs. From bespoke jewellery design and creation to repairs and restorations, we strive to provide exceptional quality and craftsmanship. Our services include engraving, polishing, ring resizing, earring repair, silverware creation, and transformations and re-modelling of fine jewellery. We also offer valuations and watch and clock repairs. Whether you're looking for a unique gift, a special piece to commemorate a milestone, or simply wanting to breathe new life into a treasured family heirloom, we're here to help.
Our Workshop
At Spencer the Jeweller, we're proud to have two on-site workshops where our skilled craftsmen and women bring their designs to life. From concept to completion, every piece of jewellery is carefully crafted by hand, ensuring that each item is truly unique and of the highest quality. Our workshop is where the magic happens, where we combine traditional techniques with modern materials and innovative designs to create truly exceptional pieces of jewellery.
Overview of Reviews
The reviews of Spencer's Jewellers highlight a generally positive experience for customers. The majority of reviewers praised the excellent service, high-quality craftsmanship, and knowledgeable staff.
Positive Experiences
Most reviewers reported a seamless and efficient process, with staff being friendly, helpful, and professional. Many customers were thrilled with the final products, such as bespoke wedding rings, resized rings, and refurbished jewellery. The jewellers were commended for their excellent communication, competitive pricing, and attention to detail.
Negative Experience
One reviewer, Hannah Toye, had a negative experience, receiving a ring that did not match the original design or budget. Despite being offered a chance to rectify the issue, Hannah opted to take the ring to another jeweller, citing a lack of trust in Spencer's Jewellers.
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