Your eye care, our priority
E&G Opticians is an independent, family-run optician's practice that has been committed to providing exceptional eye care and eyewear for the whole community since 1987. Located at 8 Station Road, Broxbourne, Hertfordshire, EN10 7QU, we pride ourselves on having a deep-rooted connection to our local area, and an unwavering devotion to the eye care needs of our patients. Our dedicated and knowledgeable team of eye care professionals has built a sterling reputation on the foundation of offering superior, personalised service to every individual that walks through our doors.
Our Unwavering Commitment to Superior Eye Care
At E&G Opticians, we are driven by a tireless pursuit of excellence in the field of eye care, and we never settle for anything less than delivering the highest standard of care for our patients. Our practice is equipped with the latest advancements in eye care technology, which enables us to perform comprehensive, state-of-the-art eye examinations using cutting-edge techniques and equipment. We combine these modern methods with trusted clinical procedures that have been honed and perfected over time.
The result of this synergy between the old and new is a meticulous and holistic approach to eye examinations that guarantees a thorough evaluation of our patients' eye health. This comprehensive process allows us to accurately assess visual acuity, identify any refractive errors, detect the early onset of eye conditions or diseases, and create a tailored management plan for each patient's unique needs.
The E&G Opticians Experience: Personalised Eye Care and Eyewear
Here at E&G Opticians, we are not just passionate about providing world-class eye care; we are also deeply committed to helping our patients look and feel their absolute best. We proudly stock a fabulous and diverse range of frames, lenses, and sunglasses from the leading brands in the industry, offering choices that cater to every style preference and budget.
We believe that eyewear should not only be convenient, functional, and effective at addressing vision-related needs, but it should also be a stylish and expressive vehicle for reflecting the individuality of the person who wears it. Our expert and friendly opticians are dedicated to helping our patients find the perfect pair of glasses that complements their appearance as well as their visual requirements.
Expert Team, Exceptional Service
At the core of the E&G Opticians experience is our team of highly skilled and dedicated eye care professionals and support staff. Our optometrists, opticians, and support staff all work together to create a seamless and exceptional eye care journey for every patient that visits our practice.
Louise - Practice Manager
As the Practice Manager, Louise oversees the day-to-day operations of the practice, ensuring that every patient's visit is nothing short of spectacular. This entails managing our staff, streamlining our eye care services, and maintaining a welcoming and comfortable environment for our patients at all times.
Shabs - Dispensing Optician
Shabs brings her years of experience and expertise as a Dispensing Optician to E&G Opticians, and she plays an integral role in helping our patients find the perfect eyewear. Shabs works tirelessly to ensure that our dispensing services are synonymous with quality and excellence, and she is renowned for her dedication, compassion, and attention to our patients' needs.
Avi - Resident Optometrist
As our Resident Optometrist, Avi leads our eye examination services, further solidifying E&G Opticians' status as one of the leading eye care providers in Broxbourne. With a keen focus on the early detection of eye diseases and the implementation of effective management and therapy plans, Avi consistently delivers a superior standard of eye care to all of our patients.
Your Security and Privacy, Our Priority
At E&G Opticians, we take your personal information and privacy seriously. We ensure that all records are held on secure, in-house systems that are not connected to the internet, and we have strict security measures in place to help protect your data from unauthorised access. We are committed to ensuring your information remains confidential, and we do not use your personal data for any purpose other than to provide you with professional eye care services.
Discover why E&G Opticians is the most trusted and respected optician's practice in Broxbourne; call us at 01992 476300 or book an appointment online today. We look forward to welcoming you and providing the personalised eye care and eyewear options that you both need and deserve.
Excellent Customer Service and Thorough Eye Examinations
E & G Opticians are highly praised for their excellent customer service and thorough eye examinations. Many customers, including Donna Howard, Kym B., Terry Small, Jonathan Davies, Paul Daynes, Chris Pinnuck, and Angela Setford, have had positive experiences with the staff. They appreciated the caring, professional, and relaxed atmosphere during their visits.
The staff, particularly Shabz, Avi, and Louise, are frequently mentioned for their helpfulness and professionalism. They are known for making their customers feel at ease, especially children, and for providing a wide range of frame options without overwhelming choices.
The opticians are also commended for their attention to detail and commitment to customer satisfaction. They take the time to thoroughly explain the results of the eye tests and offer solutions that meet the customers' needs.
Special Praise for Handling Unique Needs
William Meeks, who is partially sighted, had struggled to find suitable sunglasses until Shabs spent time researching his problem and had special lenses made. Meeks was more than happy with the results and would recommend E & G Opticians to others.
A Negative Experience Due to Unforeseen Circumstances
T. Franklin had a negative experience due to an unforeseen delay in his appointment. He waited for 20 minutes and was not updated on the delay. An employee later explained that the delay was caused by someone needing to "pop out for some fresh air." Franklin found this to be terrible service.
Overall Positive Feedback and Recommendations
Despite the one negative experience, the overall feedback for E & G Opticians is overwhelmingly positive. Customers appreciate the friendly, knowledgeable staff, the thorough eye examinations, and the wide range of frame options. They would highly recommend E & G Opticians to others and appreciate the exceptional service provided.
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