NO HARD SELL, THAT'S OUR PROMISE
Established in 2000, Porters Porches and Conservatories Ltd has become a respected and trusted name in the home improvement sector throughout the Scottish Borders and North Northumberland. We pride ourselves on providing exceptional service, meticulous craftsmanship, and competitive prices for all our windows, doors, porches, and conservatory installations.
Our Commitment to You
At Porters, we believe in building lasting relationships with our customers. We operate with transparency and integrity, offering:
- Competitive, transparent pricing: We quote the price for the job and stick to it, with no hidden fees or charges.
- No high-pressure selling: We respect your home and your time, offering a relaxed and informative consultation process.
- Quality craftsmanship: Our highly skilled and experienced fitters are dedicated to meticulous installation, ensuring perfect alignment, functionality, and aesthetics.
- Unwavering customer service: We value open communication and excellent relationships. We are committed to exceeding your expectations every step of the way.
Our Services
We offer a comprehensive range of services to meet your needs, including:
Windows & Doors
- Supply and installation of high-quality windows and doors from leading manufacturers.
- Double glazing upgrade options to enhance your home's energy efficiency.
- Bespoke doors and windows tailored to your individual requirements.
Porches & Conservatories
- Design, manufacture, and installation of stunning and functional conservatories.
- Full-service porch construction and refurbishment.
- Bespoke designs to maximize space and enhance your home's aesthetic.
Garage Doors
- Supply and installation of a diverse selection of garage doors to suit your needs.
- Automated and manual options available.
- Professional removal and disposal of your old door.
Community Involvement
We believe in giving back to the community and actively support various initiatives, such as Cash for Kids, a local charity supporting disabled and disadvantaged children. We are proud sponsors of Radio Borders Superhero Day, where we raised 8,000 for the cause.
Overall Impression
The reviews for Porters Porches are overwhelmingly positive, with every reviewer giving the company a 5-star rating. The reviewers praise the professionalism, workmanship, and attention to detail of the company's staff, particularly Steve and Graham.
Service and Workmanship
The majority of reviewers comment on the excellent service and workmanship provided by the company. They highlight the professionalism of the staff, the cleanliness and tidiness of the work area, and the attention to detail in fitting the doors and windows. Many reviewers mention that the staff were courteous, friendly, and cheerful, making the experience enjoyable and stress-free.
Product Quality
Most reviewers are extremely satisfied with the quality of the doors and windows, describing them as excellent, first-class, or top-notch. They note that the products are durable and well-made, and that they look great.
Warranty and Customer Service
One reviewer, however, had a negative experience with the company's warranty. They reported that when a problem arose with one of their doors, Steve was uninterested and unhelpful, making excuses and blaming them for the damage.
Additional Feedback
A few reviewers mention that the company is very helpful and informative, taking the time to explain the process and answer questions. Others comment on the quick and efficient installation process, with one reviewer noting that the entire job was completed in a single day.
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