Business Details
50+ Years
experience
Emergency
services
Your Trusted Teesside Funeral Directors
Established in 1971, Crake & Mallon has been a cornerstone of the Teesside community for over five decades. Our family-owned business combines deep local knowledge with over 350 years of collective experience across our dedicated team, ensuring every funeral arrangement reflects the unique life being commemorated. We prioritise transparency in pricing and flexible payment options, offering standardised price lists since 2021 as mandated by industry regulations. Our premises in Norton Road, Stockton-on-Tees, house extensive facilities including six private Chapels of Rest and modern mortuary services, while our 27-strong team provides 24/7 support without outsourcing calls to third-party operators.We maintain strong ties to our heritage through ongoing family involvement, including Senior Partner Alison Crake and Louise Ross, while continuously modernising our offerings. Our commitment extends beyond core services through complimentary funeral notices in the Evening Gazette and free Order of Service booklets. With a reputation built on compassionate professionalism, we've arranged over 1,000 funerals annually while maintaining the personal touch that earned us community trust since our founding by Robert Crake.
Services
Funeral Arrangements
Pre-Paid Funeral Plans
Memorial Services
Headstone Inscriptions
Memorial Jewellery
Details
- Year established: 1971
Highlights and features
- We have over 50 years of experience serving the Teesside community
- Our team has 350+ years of collective funeral service experience
- We provide 24/7 telephone support without third-party call centres
- We offer transparent pricing with standardised price lists since 2021
- We maintain family ownership and local heritage since 1971
What people say
Nothing too much trouble
Compassionate and professional
Excellent organisation
Personalised service
Supportive during difficult time
Services
Funeral Arrangements
We create personalized funeral services that honour individual lives while respecting family wishes and budgets. Our experienced team guides families through every decision, from venue selection to transportation logistics. With over 1,000 funerals arranged annually, we combine professional expertise with compassionate support during difficult times.
Pre-Paid Funeral Plans
Our pre-paid funeral plans allow individuals to secure today's prices for future arrangements while alleviating financial burdens from loved ones. Plans include customizable options for service details and memorial items, with flexible payment arrangements available. All plans are protected through independent financial safeguards.
Memorial Services
We provide comprehensive memorial services including new headstone design, additional inscriptions, and restoration of existing memorials. Our specialists advise on cemetery regulations and offer detailed quotations for all work. Each memorial undergoes quality checks to ensure lasting tribute quality.
Memorial Jewellery
Our memorial jewellery collection offers discreet keepsakes incorporating ashes or hair of loved ones. Working with specialist designers, we provide a range of options including pendants, rings, and bracelets. Each piece comes with a written guarantee and warranty for customer assurance.
24/7 Bereavement Support
Our team provides round-the-clock assistance for immediate bereavement needs, available every day of the year. Direct contact with our staff ensures consistent support from initial arrangements through to final services. This continuous availability demonstrates our commitment to community care during unexpected losses.
People
Alison Crake
Senior Partner
With over 40 years in the business, Alison Crake leads as Senior Partner, maintaining family traditions while modernising services. She ensures compassionate care across all operations.
Robert Crake
Senior Partner
As co-founder's son, Robert Crake brings decades of experience to daily operations, focusing on service quality and community relationships while maintaining family values.
Louise Ross
Business Support Manager
Louise Ross manages administrative operations with 15+ years' experience, ensuring efficient service delivery while maintaining personal client connections through her approachable manner.
Questions
What funeral services do you offer?
We provide full funeral arrangements, pre-paid plans, memorial services, headstone creation, and memorial jewellery with 24/7 support available.
Can I pre-plan a funeral?
Yes, our pre-paid funeral plans let you arrange and pay for services in advance, securing today's prices with flexible payment options.
Do you offer 24-hour support?
Our team is available 24/7 for immediate bereavement needs, with direct contact to our staff without call centre intermediaries.
How are prices determined?
We publish standardised price lists since 2021, with transparent pricing and flexible payment options available for all our services.
What memorial options exist?
We offer headstone design, inscription services, memorial restoration, and specialist memorial jewellery with quality guarantees included.
