A Family-Run Business Serving North Norfolk
NR Heating & Plumbing is a trusted local company providing comprehensive plumbing and heating services throughout North Norfolk. Established over 30 years ago, we combine the experience and expertise of Nigel Thornton, with 40 years in the industry, and his son Ryan Thornton, a qualified Oil Safe Assured engineer.
Tailored Services for Every Customer
Our skilled team tackles every project with meticulous care and attention, catering to both domestic and commercial clients. We offer:
- Emergency repairs: From leaky taps to burst pipes, we respond promptly to address your urgent needs.
- Installation & maintenance: From boiler services and central heating installations to bathroom and kitchen renovations, we handle it all.
- Comprehensive solutions: From routine inspections to complex system overhauls, we provide holistic care for your heating and plumbing systems.
Quality & Assurance
We are committed to excellence in every aspect of our work. Our Oil Safe Assured registration ensures that our heating installations and services adhere to the highest safety standards. We are also fully insured and hold a 5-year guarantee on all Grant boilers.
Our Values
At NR Heating & Plumbing, we pride ourselves on:
- Professionalism: Offering a reliable and efficient service
- Integrity: Maintaining transparency and clear communication
- Quality: Delivering exceptional workmanship and materials
- Customer focus: Always prioritizing your needs and concerns
Why Choose NR Heating & Plumbing?
With over three decades of experience, a skilled team, and a unwavering commitment to customer satisfaction, NR Heating & Plumbing is your trusted partner for all your plumbing and heating needs. Get in touch today and discover the difference our expertise and dedication can make.
Residential Reviews
Thornton Plumbing and Heating has impressively exceeded customer expectations, as reflected in their numerous 5-star reviews. The business is described as "great" and "local family run, " with staff members Ryan and Nigel being praised for their friendliness, professionalism, and prompt response to customer needs.
Installation and Repair Services
The company's installation and repair services have been particularly successful, with customers appreciative of their work in resolving complex issues. For example, Nigel was able to identify and fix the root cause of a problem that had left one customer without hot water or central heating, completing the repair within an hour and a half.
Customer Service
Thornton Plumbing and Heating's commitment to customer service is evident in their prompt and courteous responses to customer inquiries and needs. Nigel, in particular, has been commended for his immediate response to customers' concerns, ensuring that issues are addressed quickly and efficiently.
Overall Satisfaction
Overall, customers are extremely satisfied with the services provided by Thornton Plumbing and Heating, praising the company's professionalism, responsiveness, and quality of work.
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